5 Things To Pay Attention To When Answering Telephone Calls

Do not think that there is nothing to answer the phone, but in fact, there is still deep knowledge in it.

Be sure to wait for the phone to ring again. Then it's a perfectly acceptable waiting time for the phone call. It's also the best way for him to expect you to pick up the phone.

For those who answer the phone, in a short phone call, your anxiety and restlessness may have subsided for a moment, so you can face anything without fear or fear.

Many things in the world need a little pause and turn. Don't rush to pick up the phone.

Attention should also be paid to the following points:

You must reply to all calls within 24 hours.

If your business philosophy is "can't wait until tomorrow, you don't have to rush to do it today", then your whole life will be very difficult.

It's a habit to return all calls within 24 hours, so that you can ensure the level of information flow on your network.

For some professions, if you

It is possible to lose a paction.

Do not hesitate to hang up the phone.

For example, when a salesman continues to talk to us about something that we are not interested in, interrupting him is a kind act.

I'm sorry, I don't want to waste your time.

Then hang up the electricity and smile.

Properly interrupt each other.

If you want to interrupt, you can use the same rules as face to face, and try not to interrupt him unless everything is proved impossible.

Attention to bad habits

If you find that you have a bad habit on the phone, put it on the phone to correct it.

If you have a bad habit of clearing your throat, talking about mantra, or enjoying rambling, this reminder will help you get rid of their hazards.

Let the conversations on the phone show you the best!

Clear

Report the business to the head office by telephone.

It must be clear that the importance of articulate speech is the only way to make mistakes in his report.

When it comes to names, he has to spell out the names and ask the other person to repeat them to check the accuracy. When you deliver the message by phone, even if you are in general social news, you must find out if the other person really understands your meaning.

A cliche may still be effective in the end: we must remember that technological progress does not promise us a beautiful new world, and everything depends on how we use it.

Therefore, we should make reasonable use of these methods in the work, flexible use, timely play, will receive very good results.