How Can A Salesperson Receive And Attract Customers?

How to attract customers in business? This requires them to perform the following duties so as to continuously expand their performance and attract repeat customers.

Greeting should pay attention to the "two lightness" of the tone, that is, gentle and unpretentious, gentle but not low; watching the customer is not staring at the eyes, but maintaining a sincere look of hope, giving the customers the feeling of respect and stability; to be approached by the customers, not to let the customers have the feeling of being left behind; to ask the customers' requests to be patient and meticulous, to induce them to be friendly, to guide them, and not to let the customers feel deceived; to show the goods to the customers, to hand them in to show sincerity; to explain briefly the characteristics of the commodities, to explain them in detail, and to make further comprehensive explanations when necessary; to let the customers know.

Be patient and careful, do not show signs of impatience; smile and say "thank you" to your receipts; watch customers away from the main line, "welcome again!" customers must go away and beckon.

Clerk rule of service: first, wait for the opportunity: wait patiently and maintain a good mental state.

Second, initial contact: when customers enter the store, they greet customers and approach customers, which is called "initial contact".

The success of initial contact is half the success of sales work. The difficulty lies in how to choose the right time and not let customers feel too abrupt.

The first thing to do with customers is to grasp the following points: when a customer gaze at a product for a long time, or when he is thinking, when a customer touches a commodity for a short period of time, when the customer rises up, when the customer suddenly stops, when the customer's eyes are searching, when the customer collides with the salesperson's eyes.

After the opportunity is grasped, the initial contact with customers is realized in three ways: making a casual greeting with the customer; introducing the merchandise that he likes directly to the customer; asking the customer's purchase desire.

Third,

It is to let customers know about products.

Commodity hints should correspond to the stages of Lenovo and desire in the process of customer purchasing. Commodity prompts should not only make customers see clearly, but also make them associate with each other.