Tianjin University Holds Public Lecture On Reception Etiquette

The activities of the Party branch in the comprehensive service hall were held in the lecture hall of the administrative service center of the Beiyang garden campus. Yuan Huilong, the deputy director of the party office and the director of the comprehensive service hall of Beiyang garden, made the title "

A special lecture.

The lecture was attended by members of the Party branch of the party office, logistics support department and Life Science Institute.

Xunzi's self cultivation: "no one is born without ceremony, nothing is rude, and a country is rude."

Etiquette for us, more often can reflect a person's accomplishment and taste, for organ management cadres is more important.

In the lecture, Yuan director took the regulations stipulated in the regulations of the party and government on the official reception of domestic affairs (December 2013).

On the premise of introducing the applicable scope of official reception in China, based on the principles of domestic etiquette, the four principles of mutual respect, equivalence, moderation and order of public service etiquette are put forward, which are divided into PPT and vivid cases.

Seven aspects of telephone etiquette, elevator etiquette, bus seating, conference seating, photo taking, and dining seats are introduced to explain the official reception etiquette knowledge for participants.

In the end, Yuan also carried out interaction and communication with participants on some issues of general interest.

This branch activity takes the opportunity of studying public service reception etiquette knowledge as an opportunity to put forward higher requirements for all staff members, find gaps, learn to combine with them, create personal images of staff members in the hall, strive to improve their internal accomplishment and quality, and make every hall staff become excellent management cadres who are courtesy, courtesy, courtesy and courtesy. Only in this way can they strengthen their personal qualities, organize their image, enhance interpersonal communication and optimize interpersonal relationships, and create a good atmosphere for everyone to learn etiquette, everyone knows manners and everyone speaks courtesy.

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In order to further improve the service level of power supply, strengthen the concept of staff service, promote the "double promotion" of service skills and service quality, in February 23rd, Yongjia county power supply company held the special training on etiquette and service etiquette in the workplace.

The training invited the state network Zhejiang Electric Power Corporation Training Center Associate Professor, senior etiquette trainer Chen Qingqing teacher to teach, more than 150 employees came to listen to study, training is divided into workplace etiquette and service etiquette two pieces.

First of all, starting from the importance and necessity of etiquette, Chen Qingqing aroused interest in modern workplace modeling and costume matching, and expounded the important role and influence of personal image on corporate image and enterprise development.

In order to improve the professional image, how to develop a good career habit and how to behave in an elegant manner, Chen Qingqing launched a detailed, specific and vivid teaching activity, which involves the concept and norms of power supply quality service, customer communication skills, office etiquette, standard service terms and so on.

The lecture takes a humorous and witty language style, rich and vivid courseware, and live demonstration teaching. The atmosphere of the lecture is relaxed and lively.

When talking about posture and posture such as standing posture and sitting posture, the teacher invited several male and female employees to come to the stage to demonstrate for different standards of men and women. The teacher took the opportunity to teach the way and pithy formula of daily posture practice, and invited all students to practice standing at the scene, so that everyone could have a more comprehensive understanding and mastery of each mark.

At the same time, the teacher has repeatedly asked questions to motivate people to think, mobilize everyone's enthusiasm for learning, and achieve a good interaction effect, so that we can learn the connotation of etiquette unconsciously, and make everyone realize that the promotion of professional image plays an important role in shaping the image of an enterprise.

This training will help promote the Yongjia company to build a service standard, high-quality and efficient workforce, and help to create a good corporate image.

Through a day's training, the majority of students have benefited greatly, greatly improving the awareness of staff training etiquette, so that everyone can put in a better state to work.