Community Etiquette Training To Improve Service Level
New North Street is the first international community to conduct community etiquette training for community workers to explain in detail about personal courtesy, manners, appearance, manners, and how to maintain community work.
image
Develop civilization
politeness
Good habits and other aspects of community civilized etiquette norms, so that community workers better serve the community residents.
from
etiquette
The language etiquette, dress etiquette, appearance and appearance, innovative services and other aspects were explained in plain language, and demonstrations of etiquette movements were conducted at the scene, so that the participants took a brand-new understanding of the importance of reception etiquette in work and interpersonal communication.
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In order to further enhance the level of power supply services, strengthen the concept of staff services, and promote the "double improvement" of service skills and service quality, in February 23rd, the Yongjia power supply company of the State Grid organized training on etiquette and service etiquette.
The training invited the state network Zhejiang Electric Power Corporation Training Center Associate Professor, senior etiquette trainer Chen Qingqing teacher to teach, more than 150 employees came to listen to study, training is divided into workplace etiquette and service etiquette two pieces.
First of all, starting from the importance and necessity of etiquette, Chen Qingqing aroused interest in modern workplace modeling and costume matching, and expounded the important role and influence of personal image on corporate image and enterprise development.
In order to improve the professional image, how to develop a good career habit and how to behave in an elegant manner, Chen Qingqing launched a detailed, specific and vivid teaching activity, which involves the concept and norms of power supply quality service, customer communication skills, office etiquette, standard service terms and so on.
The lecture takes a humorous and witty language style, rich and vivid courseware, and live demonstration teaching. The atmosphere of the lecture is relaxed and lively.
When talking about posture and posture such as standing posture and sitting posture, the teacher invited several male and female employees to come to the stage to demonstrate for different standards of men and women. The teacher took the opportunity to teach the way and pithy formula of daily posture practice, and invited all students to practice standing at the scene, so that everyone could have a more comprehensive understanding and mastery of each mark.
At the same time, the teacher has repeatedly asked questions to motivate people to think, mobilize everyone's enthusiasm for learning, and achieve a good interaction effect, so that we can learn the connotation of etiquette unconsciously, and make everyone realize that the promotion of professional image plays an important role in shaping the image of an enterprise.
This training will help promote the Yongjia company to build a service standard, high-quality and efficient workforce, and help to create a good corporate image.
Through a day's training, the majority of students have benefited greatly, greatly improving the awareness of staff training etiquette, so that everyone can put in a better state to work.
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