How To Deal With The Phone Call For The Leader

1. If acquaintances look for leadership, Leader In that case, I'll send the leader to the phone immediately. When you need to transfer the phone to the leader, before making the call, you should clearly express the call from Mr. XX of XX company. At the same time, you should deliver the message from the other party directly and quickly to the leader so as not to repeat it again, and at the same time let your leader have a mental preparation.

2, if the leader does not want to answer the phone, he should be flexible in dealing with occasions that need to be prevaricate, properly grasp the propriety of his speech, and handle properly according to the leadership intention; sometimes he needs clever ingenuity to avoid putting the phone he does not want to connect with the leader; the Secretary has the responsibility to lead the leader to avoid wasting time and unnecessary calls, and has the responsibility to distinguish between the leaders who are willing to talk with others and how to handle others skillfully. Say, I'm sorry, sir. XX leader just left the office. Or I don't know when I can find him.

3, if the leader is busy or has been unable to travel Answer the phone When you leave, you can leave a message. Active connection 。

4, if the other person asks for other people to talk, they should immediately help convey.

5, if the person you are looking for is not present, he should gently tell the other person, and he can make the initiative to ask whether he needs help, whether he can talk to someone or his phone number, so that he can contact him again. He must not simply answer his absence. It will appear rude and rude. If you have a message, you must remember the message.

1) when did anyone come to the phone?

2) what's the matter?

3) do you need to call back?

4) who is the person calling back and how to call it?

5) do you want to fight again?

6) the other party's telephone number and so on. After you finish it, repeat it and tell him to rest assured that he will pass the message and put the message on the desk of the message object so that he can see it when he comes back.