Etiquette In Business Negotiation -- Conversation Etiquette
No matter how important the conversation is, I don't need to repeat it much more, but the details of conversation etiquette are necessary and wordy. Conversation is the central activity of business negotiation.
And in a successful conversation, observe
Conversation
Etiquette plays a very important role.
In conversation activities, only by respecting each other and understanding each other, can we win each other's emotional proximity and get the respect and trust of the other.
Therefore, before negotiating, the negotiator should investigate and study the psychological state of the other side, consider and choose the methods and attitudes that the other side can easily accept, understand the various factors that may influence the negotiation, such as habits, educational level and life experience, so as to make more preparations and have a definite purpose.
When we talk, we should realize that speaking and listening are mutual and equal. When both parties speak, they should master the time they occupy and not be able to dominate the situation.
stay
negotiation
In the process, when the views of the two sides are similar or basically consistent, the negotiator should seize the opportunity quickly and affirm these common points with a good word.
The affirmative and affirmative language often produces unusual positive effects in conversation.
When a converser recognizes the other's views in a timely manner, the whole atmosphere of the conversation will become active and harmonious, and the unfamiliar parties begin to have a sense of consistency in many differences, and then it will be very subtle.
Psychological distance
Close.
When the other party approves or approves our opinions and opinions, we should communicate with each other in action and language.
This two-way communication is easy for the two sides to get along well with each other, so as to lay a good foundation for reaching a consensus agreement.
Talk naturally and confidently.
Be polite and be polite.
Do not use too much gestures, and be appropriate in speaking distance. Generally, content should not involve unpleasant things.
In conversation, speed, intonation and volume have a great influence on the expression of meaning.
In speaking, we should try to speak smoothly and moderately.
Under certain circumstances, we can change the speed of speech to arouse the attention of the other side and enhance the effect of expression.
General questions should be set up in a normal tone to maintain a moderate or moderate volume that allows the other person to hear clearly without causing disgust.
Deal with the cold field - at this point, the main side should be flexible to handle the topic and temporarily relax the topic.
If there is really nothing to say, then the machine should be determined to suspend the negotiations and rest after a little rest.
The main party should take the initiative to raise the topic and not let the cold market last too long.
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