Accurately Grasp And Properly Control The Attitude Of Your Own.
In conversation, we should show the basic attitude of being honest, courteous, courteous, modest, prudent and active.
(1)
Natural expression
Expression, usually refers to a person's facial expression, that is, a person's facial appearance, color change and state.
When people talk, various expressions are often the silent reflection of individual's mindset and motive.
To show their sincerity and enthusiasm, the grass-roots civil servants should pay full attention to their expression.
1. when you talk, you should focus on, or watch each other, or concentrate on your thoughts, so as to be in harmony with the process of conversation.
It is very impolite to keep your eyes fixed, your eyes glazed, and even stare at each other.
Eye wandering, boundless, it is a disrespect to the other party's rude behavior, is also not advisable.
If many people are talking, they should communicate with people from time to time in order to show that conversation is everybody's and equal to each other.
2. in conversation, you can properly use the changes of eyebrows, mouth and eyes in order to express your approval, understanding, surprise and confusion to the other person, so as to show your concentration and urge the other person to emphasize the key points, explain the doubts and make the conversation proceed smoothly.
Three
Conversation
The expression should match the content of the speech.
It should be respectful and generous to talk with superiors, and to talk with the masses should be warm and gentle; when speaking impartially, they should be serious and serious.
(two) behave properly
People tend to act intentionally or unconsciously when they talk.
These body language is usually a response to the real attitude of the speaker and the speaker.
Therefore, it is necessary to regulate and control their manners.
1. moderate action is necessary.
For example, speakers can use appropriate gestures to supplement their specific reasons.
Listeners can nod and smile to give feedback to "I am listening" and "I am very interested".
It can be seen that moderate behavior can not only show respect for others, but also benefit both sides.
Communicate
And communication.
2. avoid excessive and unnecessary actions.
When you talk with others, you may have actions, but you must not be too big to move.
In order to show respect for people, do not look left and right when talking, or put your hands behind your head, or raise your legs, or even cut your nails or dig your ears.
You should try to avoid yawning when talking. If you really can't help, you should also put your head aside and apologize to others.
It should be noted that no finger should be pointed at the time of conversation, because this action is contemptuous.
(three) observe Convention
In addition to facial expression and behavior, they often express their attitude through details in conversation.
To express their sincerity, courtesy and enthusiasm, grass-roots civil servants should observe certain established practices in handling these details.
1. listen carefully.
Listening is an important part of accompanying with the process of conversation, and is also a necessary condition for smooth conversation.
In conversation, it is necessary to listen carefully to each other's speeches, to cooperate with facial expressions, so as to express their respect and make the best preparation for actively integrating into conversation.
We must not pursue solo drama, ignore others' speeches, or even interrupt each other's speeches.
2. careful interjection.
You should not interrupt others in your conversation. Try to let the other person finish your speech.
If you really want to interpose, you should greet the other side: "excuse me, may I interrupt you?" but the words can not be lengthy, but one or two periods can be reached.
3. courtesy advance and retreat.
You should greet someone before you talk, and ask for permission before you can join.
Accordingly, when others want to join in their conversation, they should welcome them by shaking hands, nodding their heads or smiling.
If someone else talks individually, don't go up and listen.
If someone really needs to talk to someone, he should wait until someone else has finished speaking.
If you need to deal with urgent affairs in a conversation, you should greet each other and apologize.
It is worth noting that men are generally not allowed to participate in women's circles.
4., pay attention to communication.
Conversation is a two-way or multi-directional process and requires active participation from all sides.
Therefore, do not create a situation of "one word and speech" when talking.
When you speak, you need to give other people the opportunity to express their opinions. When others speak, you should express your personal opinions in a timely manner, and promote interaction with others.
5. keep an appropriate distance from each other.
Close distance: distance between 15 centimeters or 15~46 centimeters is the minimum distance for interpersonal communication. It is suitable for relatives, couples and lovers to hug and hug, but it is not suitable for social occasions.
Personal distance: the distance between 0.46 and 0.76 centimeters is suitable for handshaking and conversation. The distance between them is between 0.76 and 1.2 meters, and is generally applicable to open social occasions. This distance enables others to freely enter this communication space.
Social distance: a formal communication that is mainly suitable for etiquette or social interaction.
Its near segment is between 1.2 and 2.1 meters, mostly used for business negotiation, reception, visit or colleague conversation.
The distance is between 2.1 and 3.6 meters. It is suitable for general contacts with strangers. It is also suitable for leading official conversations with subordinates, senior officials' talks and more important trade negotiations.
Public distance: the near segment is between 3.6 and 7.6 meters, and the far section is 7.6 meters away. It is suitable for reporting, speaking and other occasions.
6. call others appropriately.
The etiquette that we learned before can come in handy. There will be no more explanation here.
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