Business Etiquette Can Embody The External Expression Of A Person'S Inner Accomplishment.

Business etiquette is strictly speaking the art of communication that we should observe in business dealings. Business etiquette is based on etiquette. It has the same basic principles as etiquette: respect, friendship and sincerity.

No matter whether the conversation with others is formal or informal, if we want to achieve better conversation effect and help the understanding and communication between the conversation objects, we must take into account the following six aspects:

(1) clear the object of conversation -- talk with Who.

Conversations with colleagues, conversations with clients, conversations with people with higher positions and conversations with people who are lower than their positions should clearly be different.

(2) clarify the purpose of conversation -- why (Why) have to talk.

We need to think deeply about this problem, otherwise we may lose our efforts and waste our breath.

(3) clear way of conversation -- which way (Which) to talk.

It has an undeniable causal relationship with the effect of conversation.

(4) clear the theme of conversation -- what is the content of What.

Conversation must be carried out around the theme. Otherwise, Don Laci will not be able to get the result.

(5) make clear where to talk - where Where talks.

The conversation on the negotiating table is different from the conversation on the casual occasions.

Different places, the atmosphere of conversation,

It is also different from the theme.

(6) clear conversation skills -- how to talk (How) is better.

If you can use some skills correctly in conversation, you can get twice the result with half the effort. If you don't talk about skills, the result may be half done, or even contrary to expectations.

The above six questions are referred to as the "5W1 H principle" of conversation. It is a conversation etiquette requirement that every business person should be familiar with and do.

In public places, if you want to obtain other business cards, you need to pay attention to strategies and methods. You need to ensure that you have to visit business cards, and strive to leave a good impression on the other side.

There are four ways to obtain business cards:

(1) paction law.

If you want to take it, you must first take it.

That is to say, one party delivers their business cards to each other voluntarily. Generally speaking, the other side will also give courtesy to the active party to give their business cards to show mutual friendship and respect.

(2) be aggressive.

When you deliver your business card to your partner, you politely say, "this is my business card. Please take care of it."

Can I have the honor of exchanging a business card with you? "

(3) courtesy law.

Say to the other person, "do not know how to consult you later?"

(4) Equality Act.

When you associate with your own age or position and want to get your business card, you can say to the other person, "I don't know how to contact you later."

In order to find and use conveniently, it is advisable to classify and collect others' business cards.

Personal business cards can be classified according to family name strokes or classified according to different communication relationships.

We should pay attention to changes in other people's duties, occupations, addresses, telephone calls and so on, and record the changes in time so as to grasp the true situation of every customer and friend through business cards.

Order of handshake

Shake hands between men and women. The man must wait for the woman to stretch out her hands before she can shake hands. If the woman does not extend her hand and does not shake hands, she can use a nod or bow. The host should extend his hand to the guest to show her welcome. Between the young and the young, the young must wait for the elderly to reach out first; between the upper and lower levels, the subordinate should wait for the superior to stretch out his hand first, in order to show his respect.

When many people shake hands at the same time, do not cross them, and wait for others to shake hands.

When you shake hands, concentrate your mind, watch your partner with your eyes, smile and greet. When you shake hands, do not look at the third party, nor can you look around. This is not respecting the other's performance.

When a soldier is wearing a cap and shaking hands, he should first raise his hand and then shake hands.

(1) those with high status and status are shaking hands with their positions and those with low status.

(2) shake hands with subordinates and superiors reach out first.

(3) the elders shake hands with their elders, and the elders stretch out their hands first.

(4) ladies shake hands with men.

(5) the elderly shake hands with the young, and the elderly reach out first.

(6) married people shake hands with unmarried persons.

(7) the first place on social occasions will shake hands with the latecomers.

(8) the teacher shook hands with the students, and the teacher stretched out his hand first.

Basic rule: the venerable person decides.

In order to show warmth and friendliness, we should make a little effort, but not to grasp the pain of the other hand.

Under normal circumstances, handshaking is not necessary.

A man and a woman cannot shake hands too tightly. Westerners often grasp only the fingers of a woman, but an old friend can be an exception.