The Wallet Bought By LV Store In The Mixc, Hangzhou Is Identified As A Fake.

Mr. Wu bought a wallet at the LV store in the Mixc, Hangzhou. He broke the zipper a while ago, and he sent it to the LV after-sale maintenance point at Hangzhou Tower.

During maintenance, the staff said his bag was suspicious.

A week later, he was informed that his LV bag was a fake.

Mr. Wu felt confused when he heard the staff say so.

Mr. Wu said that the wallet was bought in the Mixc LV store in 2010 and spent more than 6000 yuan in November.

After that, Mr. Wu found the LV store in the Mixc.

But reporters and Mr. Wu just arrived at the gate of the Mixc, surrounded by security personnel, and said that the head of the LV counters would not communicate with Mr. Wu in front of reporters.

Threatened that they could consult with Mr. Wu, but had nothing to do with reporters.

After repeated communication, he agreed to enter the the Mixc office for consultations.

This bag was bought by Mr. Wu in the Mixc two years ago.

Now the sellers say that this package is too fake to be seen at a glance, so they can never be sold.

They admit that Mr. Wu bought bags in their counters 2 years ago, but not this one.

The purchase time has been so long that it may have been lost.

But Mr. Wu said that he had been using this wallet and could not be taken away with him.

Later, Mr. Wu presented his telephone recording with his staff, who also admitted that the bag was fake.

Louis Weedon, a customer service center in China, said Mr. Xiao, a customer service center clerk, said there were only two stores in Hangzhou, one in Hangzhou Tower and one in the Mixc.

"Two LV stores in Hangzhou are direct outlets, and the products they sell are genuine."

Mr. Xiao said that although Louis Weedon's products are different from gold and jewellery, each of them has the identification number. However, from the process, production methods and accessories, Louis Weedon has unique process design, professional after-sales service personnel can distinguish authenticity.

But when asked by reporters, each bag has its own coding. When the internal check is available, the other side asks the reporter not to tangle these details.

However, Mr. Shaw also said that if the product after sale wants to trace the source of difficulty, "we are discriminating the authenticity of this product, but if consumers are buying fake goods in the exclusive stores, this legal issue is no longer in the scope of our after-sales service."

Now, the situation is very complicated, and Mr. Wu said he will safeguard his rights.

At present, Qingchun industrial and Commercial Institute of Jianggan District has been involved in the investigation, and the responsible person of Qingchun industrial and commercial bureau said, "in May 30th, we inquired about the" LV "store in the Mixc, and also provided the franchised stores with materials such as brand authorization and customs declaration forms.

The person in charge said, "according to the principle of" who will complain, who will give evidence ".

Consumers need to provide proof of sale, but from the current actual situation, two years later, there is a problem of burden of proof.

According to people familiar with the matter, the brand and shopping malls in Vientiane are mostly leasing relationships, rather than the joint point deduction methods of general stores. "This also shows that the management of brands in the Mixc is very weak if they are only rentals.