How To Use Small Details To Avoid Rules
Normal work at work, and then suddenly saw a group of dozens of information that I placed on the top of the group. I thought it was Xiao 2's important news. He thought that it was important to get a look at it. It turned out that my business people were chatting and saw one of them sent a screenshot. The content of the screenshot was false. The reason was that our order was made up of two pieces, and then the customer only had one, so he directly asked the customer to order two pieces, and then changed the price into one piece, so that he was sentenced to false and unworthy. Because he would not complain, he was overdue. Fortunately, it was good that there was no deduction. Another weekend, I still insist.
I believe that many businesses will encounter the same problems as he did, including myself at the very beginning, the customers placed the order, but after communicating through the telephone or Wangwang chat or even other chat tools, the customer could be placed directly in our store, then he was changed to the price he needed and then paid.
For ordering products, it may be normal to change the price, and it will not affect anything, but for our consumer goods, the price change will have an impact on us.
The first is that the prices of our activities are generally affected by the lowest price in 30 days, and then the 30 day minimum paction price is changed.
Second: just like the situation mentioned above, it is easy to be false.
Then how should we avoid such a situation?
Some people will say that we can send an order directly, so this is a way, but many customers will not operate. Then we have a simple way to conclude: Hello, you need to shoot a piece on the line, and then according to the quantitative to take another size, I can cancel the size for you.
Specific methods of operation:
First: when customers order, choose different sizes or colors into the list.
Second: submit the order directly after adding the order.
Third: Merchants enter our backstage payment, then click Modify price.
Fourth: do not check the color or size, choose the reason for the other, and then confirm that, if you want to add freight, you can add freight on the back.
Fifth: after changing it, call the customer to refresh and pay a piece of money directly.
In this way, the system will not condemn our paction as a false paction, and it will not affect our 30 day minimum paction price.
Did you learn?
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