HUAWEI Cloud Intelligent Platform Opens Commercial Giants To Explore Office Market

In December 26th, HUAWEI cloud released WeLink, an intelligent working platform. According to the introduction, WeLink provides two types of basic services and value-added services to help enterprises upgrade digitally.

Coincidentally, in December 25th, Tencent cloud released a cloud video conference product - Tencent meeting. At the end of 2019, the giants joined the enterprise intelligent office market. Compared with Tencent, the products of HUAWEI were lighter. The WeLink coverage of the company was wider. Besides the conference system, it also included collaborative tools, real-time translation and other functions.

Why are giants' cloud business departments staring at this area? In fact, intelligent office products mostly integrate PaaS and SaaS layer, and provide services for B terminal enterprises on the basis of cloud computing. Even insiders say, "people who get the office market get the SaaS world." This shows the importance of intelligent office.

However, HUAWEI cloud has not expressed its ambition to enter SaaS. Xue Hao, vice president of Hua Weiyun, President of joining and collaborative business, told an economic reporter in twenty-first Century: "we think WeLink is an intelligent office platform. We display the ability of digital transformation of enterprises, but in fact, we have not done many applications, and applications are all from partners."

Talking about why WeLink should be released, Xue Hao said, on the one hand, HUAWEI has been using and experiencing well on the one hand; on the other hand, many customers have needs, hoping HUAWEI can share the experience and ability to enhance the digitally Office of enterprises.

In fact, in the intelligent office market, many competitors, such as Microsoft and Tencent, are also represented by Internet Co, including Salesforce, Adobe and other software companies. The domestic market is still in its initial stage, and it has broad prospects in the future of cloud computing.

Further commercialization of cloud business

It is reported that the birth of HUAWEI cloud WeLink originated from HUAWEI's own digital office transformation practice. As a global enterprise with an annual revenue of over $100 billion, HUAWEI has 190 thousand employees, more than 170 businesses in more than 170 countries, and 1023 offices in the world. In the face of its huge structure and complex business system, HUAWEI is eager to find an intelligent work platform that can support the effective growth and globalization of the company.

Today, Hua Weiyun officially applies WeLink to the outside world, which not only meets the needs of customers, but also expands the business mode of cloud business. HUAWEI cloud's big difference advantage lies in the integration of software and hardware. Now, HUAWEI cloud continues to release the software strength accumulated over the years. For HUAWEI who has worked with B for many years, it probably knows more about the pain of corporate customers.

Xue Hao said: "in fact, there are many corporate clients and government customers whose demands are not the same. They are not a social tool to solve. There are three demands for intelligent office in enterprises. The first is the synergy of office efficiency. This is not simply to send messages, but to get rid of all the data behind the whole enterprise. The second very important thing is safety. The information security and personal information of enterprises should not be intertwined. Enterprises have their own safety and consideration. We believe HUAWEI cloud WeLink can provide more secure services to enterprises. The third is openness and neutrality. On the one hand, enterprises can access their traditional applications and hardware, and on the other hand, they are making progress with the industry. "

According to HUAWEI's disclosure, at present, WeLink has reached 195 thousand HUAWEI users worldwide, with more than 12 million daily connections, 520 thousand connection teams, 14 thousand connected whiteboards, 700+ connection business, and 2 billion 100 million times of connecting knowledge. The global HUAWEI staff overall collaboration efficiency has increased by 30%.

While commercializing WeLink, HUAWEI cloud is also facing challenges of customization and hardware and software integration.

Xue Hao said that in order to solve the problem of customization, three layers of functions are being built. The first level is the simple logo customization, the second is the selective superposition of modules, and the third is the opening of API and SDK, integrating tools into their existing APP to realize office automation. "Another challenge is that enterprises have many legacy systems, such as software systems, hardware systems, and how to integrate them. After we connect the IoT's empowerment through WeLink and integrate hardware, enterprises can carry out digital transformation step by step and inherit. "

Fierce competition in the cloud market

In the intelligent office market, HUAWEI also has many competitors.

According to the report of the foresight Industry Research Institute, there are representative enterprises in each field in the subdivision of intelligent mobile office tools. For example, in the field of sales and customer service, sales opportunity management provides flexible configuration mechanism for customers through the integration of SaaS and PaaS. Besides cloud computing, social networking and mobile technology, big data and machine learning technology have been introduced into the CRM field to help enterprises to quickly locate customer and customer business opportunities, such as sales intelligence. In the field of administration and office management (OA, HR, finance, etc.), collaborative OA focuses on the field of collaborative management software. It integrates product development, market development, channel sales and technology support. It is committed to building a unified mobile office platform with collaborative OA as the core, such as pan micro, Zhiyuan interconnection, nail, enterprise WeChat and so on.

In many industry circles, WeLink also belongs to the category of SaaS services. In the domestic market, Tencent and Ali have already indicated that SaaS has entered the Bureau, and take the lead in instant messaging as an incision. WeChat and nail emerge as the times require. Kingdee, UFIDA and other finished software companies are also actively carrying out cloud transformation to provide SaaS services.

Overseas SaaS market, intelligent office market products are more complex, digital marketing, data analysis are listed here, these products will play a value in the future intelligent market, for analysis and promotion of enterprise revenue. This is also one of the reasons why Salesforce bought Tableau at a high price and Google bought Look, and these BI products will be further popularized in the enterprise application of B terminal. It is foreseeable that those giants who own these cloud business will also shuffle the cards again.

At present, the public cloud market in China is full of strength and strength.

According to IDC's report, in the first half of 2019, the top 10 manufacturers in both the IaaS market and the IaaS+PaaS market now occupy more than 90% of the market share, and the concentration is further improved. From the IaaS market, Alibaba, Tencent, China Telecom, AWS and HUAWEI rank the top five, occupying 75.3% of the total market share. From the IaaS+PaaS market, Ali, Tencent, AWS, China Telecom and HUAWEI share 74% of the market share.

But in the fierce competition, the domestic intelligent office and SaaS market is still blue ocean, but also hidden opportunities. In various industries, government enterprises and institutions after the cloud, office tools and enterprise products on the cloud are the future attractions.