Alibaba Will Stop The Email Reminder Function For Some Transaction Related Scenarios

1688 recently announced that it will gradually stop providing email reminders for some transaction related scenarios. Transaction scenarios, such as delivery and closing, are involved.

In order to avoid disturbing the user experience, 1688 said. If the user needs to query the corresponding information, they can go to the member account "my" - my order "and" my "- order management" to check.

In the past month, in order to improve the user experience, 1688 has modified a number of platform rules, involving some categories of zhendianzhibao goods delivery service, refund goods search sorting and other aspects.

It is worth mentioning that after the outbreak of the epidemic at the beginning of this year, 1688 launched emergency response measures for chengxintong merchants in the special period of the epidemic, providing five guarantees including "rule adjustment guarantee".

It is understood that in this adjustment, the 1688 platform has enabled the temporary management rules of transaction medals, the temporary rules of delivery management, and the temporary rules of order correspondence / return timeliness / dispute handling, etc., to support the smooth operation of businesses during the epidemic period.