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Jiangsu Maoyuan Promotes FFF Best Practices

2024/9/4 12:34:00 1

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　　 Since the China Textile Industry Federation launched the pilot project of "building a 'family friendly' textile and clothing enterprise" in 2022, the first phase of the project has now come to an end. This number will successively share the best practices of the pilot enterprises in the first phase of the FFF project. The second phase of the project is now open. Consultation and participation are welcome~

　　 Established in 2014, Jiangsu Maoyuan Garment Co., Ltd. is a professional garment manufacturer in Jiangsu Province. The enterprise is committed to the production and processing of brand clothing. It is the designated manufacturer of many international well-known children's and adult clothing brands in Europe, the United States and the Asia Pacific region in China. The annual production of jeans, jackets, sweatshirts and other clothing reaches 19 million pieces.

　　 In April 2023, with the support of H&M Company, Jiangsu Maoyuan Garment Co., Ltd. officially joined the FFF pilot project, completed the first round of demand research, and organized a training activity with the theme of "happy work, happy life - being an excellent employee in the new era" in November 2023. At the end of November 2023, the enterprise completed the factory part of the Improvement Plan form; In December 2023, the enterprise revised and improved the relevant rules and regulations proposed by many FFF project experts; In January 2024, the enterprise introduced the Family Friendly Policy to promote men and women workers to give consideration to work and family, and to incorporate the family friendly system into the corporate social responsibility management and sustainable development system. Since then, concrete actions have been carried out in many fields, such as flexible working system - "offline process", increasing the proportion of female supervisors, employee training and promotion of family friendly policies, and remarkable results have been achieved.

　　 Enterprises have long faced many problems and challenges in personnel and production management before carrying out flexible working system --- off line process practice. Since the enterprise has been implementing the standard working hour system, it lacks flexibility in working time arrangement and management. At the same time, the employees of the enterprise mainly come from the local (Suqian City), with the local employees accounting for 91%. The employees are often troubled by the conflict between family affairs and working hours, such as the transportation of children to and from school, and the care of sick parents. These factors not only affect the quality of life of employees, but also reduce their work efficiency and enthusiasm to a certain extent, and even cause a series of problems such as brain drain, production schedule delay, and product quality decline, which seriously hinder the healthy development of enterprises.

　　 Important measures to implement flexible working system

　　 Therefore, the enterprise actively explores the solution and development path of flexible working system - off line process. The specific actions are as follows:

　　 In terms of staffing, the enterprise first carried out a survey on the demand for flexible working system for employees. According to the results of the questionnaire, more than 24% of enterprise employees expect to implement flexible working system. Among them, 62% of employees put forward demands due to family factors, which is the main reason for proposing flexible working system. At the same time, the enterprise also carried out a comprehensive assessment based on the characteristics and actual needs of different offline processes. In 2024, the offline process plan covers 100 employees of the enterprise. These employees need to receive professional training before taking up their posts to ensure that they can master the operation of related processes.

　　 In terms of working hour setting, the enterprise gives these employees a certain degree of flexibility. They can choose suitable working hours within a certain time range according to the actual needs of their families. On the premise of ensuring that the overall progress of the process and production requirements are met, employees applying for flexible working system will punch in according to flexible attendance.

　　 In terms of quality control, employees need to make corresponding preparations, such as getting the required tools and materials, before entering the offline process. Employees should carefully complete each process in accordance with the established operating procedures and standards. When encountering problems and difficulties, employees can communicate with their supervisors in time to seek solutions. In addition, the enterprise has also established a perfect quality monitoring system to conduct strict quality inspection on products in off line processes to ensure compliance with standards.

　　 In terms of performance evaluation, the enterprise will comprehensively evaluate the work quality, efficiency, rationality of working hours and other factors of employees, and give them fair evaluation and incentive (individual performance award) to improve their enthusiasm and job satisfaction. At the same time, the enterprise has set up specific communication channels, including but not limited to door opening policies, telephone hotlines, employee representative meetings, and questionnaires, to achieve smooth communication between employees and the enterprise.

　　 Effect of flexible working system

　　 Employee satisfaction improved. Employees can freely arrange their work and life, which greatly reduces the conflict between work and personal affairs. Employees are enthusiastic about their work and have a stronger sense of responsibility.

　　 Improved production efficiency. The implementation of flexible working time arrangement enables employees to carry out their work in the best state, effectively improving their concentration and efficiency. The operation of the off line process is more smooth, reducing unnecessary waiting and delay, and the overall production rhythm has been well optimized.

　　 Stabilize personnel structure. Flexible working system has attracted and retained a large number of excellent employees for enterprises, and played a positive role in reducing staff turnover. By comparing and analyzing the turnover rate of employees in the first quarter of 2024 and 2023 (around the Spring Festival), the turnover rate of employees in the first quarter of 2024 decreased by 56.7% year on year, and the proportion of turnover data caused by family factors such as "taking care of children and the elderly, as well as family affairs" decreased by 13% year on year compared with Q1 in 2023.

　　 Feedback and evaluation from enterprise employees

　　 Employee feedback

　　 "Since the family friendly policy, I feel it is easier to balance work and family, and the pressure is much less."

　　 "The off-line process - flexible working system provided by the company is really considerate, which solves our worries about the inconvenience of picking up and sending children."

　　 "I hope to increase more diversified parent-child activities and give more opportunities for interaction between families."

　　 Employee evaluation

　　 "This is a very humanized measure, which gives us a stronger sense of belonging to the enterprise."

　　 "The implementation of family friendly enterprises has really improved our job satisfaction and happiness."

　　 "The family friendly enterprise project implemented by the factory is very good. It really considers the living needs of employees and hopes to be maintained and improved all the time."

　　 Jiangsu Maoyuan Clothing Co., Ltd., through comprehensive study and in-depth practice of the concept and policy of Family Friendly Enterprise (FFF), has deeply realized that employees are not only part of the company, but also an important pillar of the family. Enterprises should understand and respect the roles and responsibilities of employees in the family, and strive to create a good working atmosphere for employees, Help employees find a balance between work and family, rather than being forced to make difficult choices between the two. The practice of family friendly enterprises is of great significance for promoting the balance between work and family, improving employee satisfaction and loyalty, and promoting the sustainable development of enterprises. In the future, the company will continue to promote the practice of FFF related work, continue to explore the development path, and work with employees to build a better future.