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Leather Shoes Are "Leather" After Surface Inspection.

2008/8/28 9:39:00 8

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Spent more than 200 yuan of money to buy new "leather shoes" wear less than a month, shoe surface found cracks, and found businesses to ask for return, but merchants refused to rely on the quality of shoes.

Consumers spent 600 yuan on quality inspection organs, and the results showed that the vamp was actually "artificial leather". Finally, businessmen will buy shoes and inspection fees totaling 803 yuan, and all of them will be returned to consumers.

8月27日，蘇家屯區(qū)消費(fèi)者協(xié)會(huì)調(diào)解了這樣一起皮鞋質(zhì)量糾紛。

Ms. Smith, who lives in Sujiatun, spent 203 yuan on a pair of leather shoes at a shoe brand store in August 6th.

At that time, businesses promised that a quality problem package would be returned within a month.

In less than a month, she could see that there was a crack in her right shoe upper.

She found a businessman to ask for a refund, but the businessman refused to ask Ms. Shi on the ground that she had no problem with the quality of her shoes.

Ms. Smith was very indignant about the irresponsible act of businessmen, so she spent 600 yuan to inspect the quality of shoes by the quality supervision and inspection institution. The test result was: "the front shoe of the right shoe is made of artificial leather, which does not meet the quality standard."

With authoritative evidence, Ms. Shi came to the Sujiatun Consumers Association for complaint.

After understanding the situation, the Consumer Association immediately sought the mediation of the person in charge of the brand shoe shop, and presented the report of the inspection report of the quality supervision and inspection institution to the person in charge of the shoe shop. At the same time, according to the relevant provisions of the "Three Guarantees", it criticized the behavior of the merchant's non returnable quality goods.

After mediation, the businessman admitted the mistake, apologized to Ms. Shi and gave it back to Ms. Shi 803 yuan.

　　維權(quán)別怕麻煩

Many consumers encounter black hearted business fraud, often because they are afraid of trouble or things themselves are worthless, and admit their bad luck, give up their rights.

But the history of consumers can not believe in evil: spend 203 yuan to buy shoes, appear quality problems, businesses play tricks, she really spent 600 yuan for quality inspection, and the result was a great victory.

Not only has it recovered justice, but it has also taught the black hearted businessmen a lesson.

Ms. Shi's practice is worth learning, for two reasons. First, she is very valuable in safeguarding her rights and does not worry about troubles. Two, it is very correct for her to go to the authorities for justice in accordance with the law.

May Ms Smith's experience be a reference for all consumers.