WAL-MART'S Sales Of Substandard Quality Products Attract Special Attention From The Society.

The industrial and Commercial Department sampling inspection "WAL-MART" Shantou South Branch, 11 clothing bath towels unexpectedly has 7 kinds of unqualified "the news caused the public attention.

The Consumer Council of Shantou reminds customers that consumers who purchase the unqualified brand products that are included in the sampling inspection can return sales or claims to sellers by small ticket or invoice.

According to the Municipal Bureau of industry and commerce, 7 unqualified clothing towels were sold in the "WAL-MART" Shantou south branch store. The production units are: Shenzhen Zuo Meng Industrial Co., Ltd., Dongguan nexton limited, Shenzhen Hengchang Jewelry Co., Ltd., Qingdao Ancheng home textiles limited company, Shenzhen city style dress Co., Ltd. and WAL-MART (China) Investment Co., Ltd.

In the unqualified clothing and bath towel products, except for the formaldehyde content of the "Zuo Meng" leisure T-shirt and the pH value of the "Ai Dieter" men's round neck T-shirt, the fiber composition and color fastness to wash fastness do not meet the standard.

Insiders said that the national standard stipulated that the pH value of textiles directly contacting the skin should be between 4 and 7.5.

The human skin is weakly acidic to prevent the invasion of germs. High or low pH value in textiles will destroy the skin's balance and resistance.

Zheng Jinghua, director of Guangdong Yue Wei law firm, believes that our laws and regulations on consumer rights and interests, product quality law and other laws and regulations have strict regulations on the responsibilities of product sellers. For example, sellers should establish and implement the inspection and acceptance system for products, verify product qualification certificates and other identities, and take measures to maintain the quality of sales products. Sellers shall not mix or adulterate products sold, nor should they be adulterated or adulterated. They should not pass unqualified products as qualified products. The commodities provided by the operators should also meet the requirements of guaranteeing personal and property safety.

Those who violate the regulations shall bear corresponding civil, administrative responsibilities or even criminal liabilities according to specific circumstances.

Then, how can consumers protect their legitimate rights and interests when they buy unqualified products in the mall?

Lawyer Zheng believes that consumers have the right to ask sellers to replace or return products. If consumers or other victims are injured due to product defects, consumers or other victims have the right to demand compensation from sellers or producers.

There are five ways consumers can safeguard their rights and interests. One is to negotiate with sellers, the two is to ask consumers' associations to mediate; three, to appeal to the relevant administrative departments; four, to submit arbitration agreements to the arbitration institutions according to the arbitration agreement reached with the operators; five, to bring a lawsuit to the people's court.

No matter what way to solve, consumers need to retain evidence of relevant commodity purchase vouchers, certificate of conformity, and the identification of product components.