Business Etiquette And Government Etiquette
Hongkong mainland has joined forces to launch an administrative secretarial professional training course. Let your personality go on in the workplace and let women go away. "PK", "the most Cowgirl secretary in history", is the boss's sense of professional safety. She grew up in the job hopping. In the first blog competition in Xiamen, the etiquette of etiquette, courtesy and respect, is the requirement of being a man, respecting the other side. The form is the form of ceremony, which is complementary to each other and is indispensable in the reception of international activities.
The three elements of etiquette include: etiquette is the art of communication, interaction emphasizes interaction, and interaction results; etiquette is communication skills, communication emphasizes understanding; etiquette is behavior norms, norms are standards.
Chinese etiquette is a kind of self discipline, self-discipline, self-control, and independence. International etiquette talks about the art of communication and is the way to deal with people.
Etiquette requires people to deal with people at an appropriate distance, and to create a sense of beauty from distance. The proper distance is respect for each other.
In international communication, if the distance is appropriate, it will help to smooth the flow of communication; in other words, do not arbitrarily close to each other.
In interpersonal communication, we need to use the appellation. The international practice is to use honorific title, and a basic skill of respectability is "high is not low."
Do you know the details of reception work, such as receiving a delegation, accompanying guests to take an elevator, and whether the escort should be advanced or backward?
Who should come out first when we lift the elevator?
What is the most important thing to pay attention to when attending a formal social banquet as a middle ranking official?
What do women need to pay attention to when they dress up?
Who should hang up before making a phone call at work?
All of us will encounter these problems. Maybe we do not care about it as a trivial matter. Maybe we care about it, but when we deal with it, we rely on subjective experience, whether we are right or wrong.
"Everyone is the city image, everywhere is the investment environment."
And this is done by the details of reception. Parenting is embodied in details and details are displayed.
Guests should be comfortable with their guests. From the point of view of business interaction and service reception, the guests should play while the guests accompany them. Sometimes, you are not accompanied, nor are you, but be careful not to be "enthusiastic offside". Caring for excess is a kind of injury.
International communication pays attention to results. We have a habit of doing things: I am kind, I am kind, kind, and you do not care. I do not care. This is the intention.
Foreigners are pragmatic, intentions and means are not important, but the results are important.
For example, if you invite people to have a meal, the guests say it is good to eat well. You think this is the best food in Guangxi. He doesn't eat, it doesn't work.
If you are self centred, "I think so, and I think so," you must not be receptionist.
It's impossible for everyone to like you, but one thing to remember is that communication is centered on the other side.
People say good is good, the standard is not in your hands.
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- Smile When You Receive (Four) Taboo Of Laughter.
- Smile When You Are Receptionist. (1) The Type Of Laughter.
- Self Introduction In Reception Work
- Dressing During Reception
- Pay Attention To The Eyes In Reception.
- Accompany Superiors To Participate In Business Negotiation Skills
- Attention To Dinner Arrangements Details
- Accompany Your Superiors To Visit.
- Preparations Before Receiving Work
- Courtesy Delivery Procedures