Etiquette Of Visiting And Receiving
Reception or visit is a regular job of many employees.
The etiquette performance in reception and visit is not only related to their image, but also to the corporate image.
Therefore, the reception of visiting etiquette has always been valued.
1., visitors should rise and shake hands, greet superiors, senior citizens and customers.
For colleagues and employees who are not meeting for the first time, they can not get up.
2. can not let visitors sit on the bench.
If you have no time to receive visitors, arrange an assistant or related person to receive guests.
The visitors can not be neglected.
3. listen carefully to the narration of the visitors.
Visitors are coming for business, so try to let the visitors finish and listen carefully.
4. of the visitors' opinions and opinions should be rash. They should be ponder after thinking. If they can not answer the question for a moment, they should make a contact after a time.
5. should respond promptly or immediately, and quickly lose, do not let visitors wait or visit again.
6., when visitors are being received, there are phone calls or new visitors. They should be recepted to the assistant or others as far as possible so as to avoid interrupting ongoing reception.
7. of the unreasonable demands or wrong opinions of visitors should be politely refused, rather than stimulating visitors to embarrass them.
The 8. is to end the reception. You can put forward an excuse, and you can tell the other person in the body language.
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