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Forging Your Leadership Charisma With Emotional Intelligence

2008/8/8 14:48:00 41773

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Today's organizations are in a turbulent business environment. They need charismatic leaders very much. They expect them to provide an attractive vision and goal for their employees in a global competitive environment, effectively stimulating their pformation, innovation and organizational competitiveness.

But "what makes charming leaders?"

Effective strategies, excellent motivational skills, non-traditional behaviors...

Different answers are reasonable from different angles, but these answers seem a bit far fetched for explaining Wang Ming's troubles in his career.

Two stories

Wang Ming is a well-known IT enterprise, general manager of East China sales.

He had entered the company's first year, due to the conscious attention to self motivation and interpersonal processing, the company earned the company's Audi A6 saloon one year by winning the sales bad debt rate and the profit contribution rate of second nationwide.

Wang Ming, who enjoys the glory of Audi A6, has been exposed in the following days: his self awareness is not high enough. He often fails to understand himself correctly. He can not distinguish between individual and team relationship. He often acts like a horse in the sky. Especially under the pressure of fierce competition in the market, he often shows different levels of irritability, anxiety and even panic. He often accuses subordinates and other colleagues who cooperate with other departments.

In the long run, Wang Ming's bad habits affected his influence in the team and the company.

Moreover, Wang Ming also began to feel that a strong invisible force was squeezing him and isolating him.

This power is increasingly breaking down all the skills he has used to motivate the team.

This leads to its leadership effectiveness becoming more and more clumsy, and sales performance is hard to achieve in the past.

Contrary to Wang Ming, Yang Zhong, a sales director in the North China area of a household electrical appliance company, is enjoying the happiness of glamorous leadership.

Yang Zhong is very good at using his own feeling and using team members' acceptable ways to solve team needs.

Just like Chen Zicong, a sales manager below, he was very energetic for a while, but in the three plan period, he still did not get an order.

However, Yang Zhong did not criticize and complain about Chen Zicong. Instead, he took responsibility and encouraged him: "I finally know that there is something wrong with our method of work, and now we can fix it."

Yang's understanding and pposition displayed the leading charm, which made Chen Zicong feel understood and respected.

A month later, Chen Zicong got a 1 million order with a strong emotion.

Key to success or failure of an enterprise

The different leadership effectiveness of Wang Ming and Yang Zhong is due to their differences in identifying, controlling and utilizing their own and others' emotional and emotional abilities. They are good at identifying and controlling their own emotions and emotional abilities.

Emotional intelligence originates from "social intelligence". This concept was first proposed by psychologist Salovey of Yale University and Mayer of New Zealand University in the early 90s of last century to describe people's ability to deal with emotions.

They define emotional intelligence as "a subset of social intelligence, which contains the ability to monitor their emotions and emotions, distinguish their abilities and use these information to guide people's thoughts and behaviors."

1995, Goleman, a professor of psychology at Harvard University, adopts the definition of Salovey and Mayer. It points out that emotional intelligence includes five aspects: self awareness, management emotion, self motivation, empathy and processing.

Emotional intelligence is positively related to leadership. Leaders with high emotional intelligence can influence the excitement, enthusiasm, self-confidence and optimism of loyal employees and promote organizational performance.

According to the research results of many companies around the world, if you analyze the specific abilities of leaders, you will find that 80% to 90% are related to emotional intelligence.

After all, the mood is contagious.

Especially for enterprises, the mood of top management team is the key to success or failure of enterprises.

The most fundamental leadership

It is precisely because of the high emotional intelligence of leaders that they are longer than those who evaluate and express themselves and others' emotions, and are more inclined to control their own and other people's emotional tendencies, thus making it easier to build a charismatic leader image.

It can be said that emotional intelligence is the gene of charismatic leadership and the most fundamental leadership.

Because emotional intelligence is the internal ability of an individual, charm is external expression, and the charismatic leadership theory concentrates on subordinates' attachment to leaders, and motivates and promotes subordinates from emotion.

What is more interesting is that when subordinates have strong personal recognition of glamorous leaders, they will devote themselves to charismatic leaders who propose solutions to major problems they face.

They accept leaders' tasks, emulate leaders' behaviors, obey leaders' demands, and make self sacrifice and extra efforts in their work to please leaders.

In extreme cases, the main self-identity of the followers is to serve the leadership.

However, the results from HAY group's research on Chinese enterprises show that only 19.1% of Chinese business leaders perform very well, only 9.8% of them can inspire their subordinates. 13.4% of the leaders do not feel that their subordinates feel helped or motivated, while 57.7% of the leaders hurt their subordinates' enthusiasm.

The data show that the leadership behavior of Chinese business leaders is not optimistic.

Emotional intelligence is a model of action

However, emotional intelligence can be changed through learning. It is a kind of acquired behavior.

It is necessary for Chinese business leaders to strengthen their learning and training of emotional intelligence and introduce emotional intelligence into leadership behavior to enhance their leadership charm.

The first step is to understand and assess your emotional intelligence.

The assessment of emotional intelligence is usually divided into four dimensions:

Self awareness: you are very clear about your emotions and have the ability to accurately perceive your emotions.

Self monitoring: you can clearly recognize your emotional changes and let positive emotions guide your actions.

Self motivation: you have the ability to stimulate yourself and make your emotions in a state of excitement.

Empathy: you have the ability to understand other people's feelings and experience them in person.

The second step is to improve and improve your emotional intelligence.

By assessing your emotional intelligence, you will know where to improve and improve.

The key here is that you have to be aware of a particular behavior, and the more specific you are, the more likely you will be successful.

For example, if you realize that your self-monitoring ability is weak, you have to concentrate on improving this behavior, and try to regulate and control your behavior to meet the needs of subordinates or spectators and situations.

But be careful not to do too much. Every effort should be taken to improve one or two behaviors, otherwise your effect will be difficult to achieve.

The third step is to develop your emotional intelligence and use it to enhance your leadership charisma.

Based on your self cognition and improvement of your emotional intelligence, you should now sell your emotional intelligence and use it to forge your leadership charisma.

For example, if you are empathetic, you will have a keen understanding of your followers' thoughts, emotions and opinions, clearly express your expectations and trust of your followers, and let others clearly perceive your actions and trust, so you will be considered attractive.

For example, you are more self-monitoring, showing your adaptability to society, sensitivity to situations and application ability, so that others can recognize your own thoughts, vision and values, and strengthen the intrinsic value of subordinates' efforts.

You will also be considered attractive.

At the same time, we should consciously force ourselves to change some bad habits.