Office Message And Communication Etiquette

2008/10/18 11:03:00 41820

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When someone sends you a phone message, what you want to know is when to call you.

Of course, if you can know why, where or what, it will help you more.

When you call someone else to deliver a message, you should naturally get that information.

When you are sure that you can do these things, you will show good business etiquette.

精確，記下來電者的全名，確定無誤，抄下對方電話號碼，如果可能的話，也問及對方便于回電的時(shí)刻。

及時(shí)，盡速傳達(dá)訊息，告訴同事有人來電。但僅把字條擱在他辦公桌上，別以為他便會立刻留意到它。

In terms of telephone visitors, he should also be reassured and told him that as long as his colleagues are free or back to the company, you must leave the message to him immediately.

When providing caller information, you should deliberately maintain your professional attitude.

You can say that your colleague will attend the seminar until evening.

But if you go further into the topic and location of the seminar, or even offer details, I am afraid it will be inappropriate.

If you don't know each other, you can say no more, even if the curse comes out of your mouth, which may cause problems for your colleagues.

Here, we need to use those four.

字口訣了：禮貌 Bepolite 、友善 Befriendly 、專業(yè) BeprofessiOnal、謹(jǐn)慎 Be cautious。

By the way, there is another one.

The word should also be firmly remembered:

要能回應(yīng) Beresponsive;溝通的悲劇在于缺乏回應(yīng)。

Here is a general newsletter. If you promise to call back or answer your letter, you must fulfill your promise.

The cartoon illustrator, Cole, reminded us not to answer or not call back.