How To Successfully Hold Business Fair Etiquette
According to the different places where business negotiation is held, it can be divided into guest negotiation, host negotiation, guest host negotiation in turn and third place negotiation. Visiting negotiation refers to the negotiation conducted in the place where the negotiation opponents are located. The main seat negotiation refers to the negotiation at our location. The guests and the guests take turns to negotiate, that is, they take turns to negotiate in the place where the two parties are located. The third place refers to the place not belonging to either party.
The locations of the above four kinds of fairs shall be determined through consultation between all parties. If we act as the host to arrange the negotiation, we must play the "trump card" of etiquette in all aspects. People often say: "It's not strange to have many gifts". In fact, it is not the case in the conference?! In front of and behind the stage of the fair, the proper use of etiquette, greeting and seeing off, money, etc., and taking care of opponents can win trust, understanding and respect. In this sense, it can be said that in the fair, it is the same thing to serve customers with "gift".
In the conference, if we are the host, we should not only arrange the environment of the conference hall and prepare the relevant supplies, but also pay special attention to the seats with strong etiquette.
Only in the process of some small-scale conferences or preparatory conferences can the seating problem be relaxed. When holding a formal negotiation meeting, we must pay attention to it. Because it is not only the negotiator's respect for the norms, but also the courtesy given by the negotiator to the opponent.
When holding bilateral negotiations, long or oval tables should be used. The guest and host should sit on both sides of the table. If the table is laid horizontally, the side facing the main door is the top and belongs to the guest side; The party willing to face the main gate should be the main party. If the table is placed vertically, it shall be subject to the direction of entering the door, and the right side is up, belonging to the passenger side; The left side is lower and belongs to the main side.
During the negotiation, the main negotiators of each party should sit in the middle of their own side. The rest of the staff should follow the principle of "from the right to the left", and change their seats on both sides of the main interviewer from near to far according to their positions. If an interpreter is needed, he or she should be seated at the right of the second speaker.
When holding multilateral negotiations, in order to avoid discourtesy, according to international practice, the round table is generally used as the negotiation table to hold "round table meetings". In this way, the distinction between high and low is diluted. Even so, when taking a seat, it is still important for the participants of all parties concerned to enter and take a seat at the same time. At least, the host personnel shall not sit in front of the guest personnel.
In the general process of negotiation, the attitude, psychology, methods, techniques, etc. of the personnel of both parties have a significant impact on the negotiation.
Business etiquette stipulates that business people should first update their awareness, establish correct guiding ideology, and guide their negotiation performance when attending the fair. This is the so-called policy of negotiation. The core of the negotiation policy is still to require the negotiators to treat people with courtesy, respect and understanding in the solemn and solemn negotiation meeting. Specifically, it can be divided into the following six points:
The first policy of negotiation is to respect the opponent. Courtesy to an opponent means that the negotiator should eliminate all interference during the whole process of the fair, pay attention to politeness to his or her counterpart consistently, and show sincere respect to the other party at all times and everywhere.
In the negotiation process, no matter what happens, we always adhere to the principle of courtesy to the opponent, which will undoubtedly leave a good impression on the other party, and in the future further business exchanges, it will also play a subtle role, that is, the so-called "you respect me, I respect you".
The survey results show that people who can smile, have a friendly attitude, have a polite language and behave politely in the negotiation will help to eliminate their opponents' aversion, indifference and resistance. At the negotiation table, maintaining "gentlemanly demeanor" or "lady demeanor" will help win the respect and goodwill of the opponent. On the contrary, if in the process of negotiation, you behave rudely, have an obstinate attitude, show indifference, use impolite language, and do not know how to respect and understand your opponent, you will greatly strengthen the defense and aggressiveness of the other party, virtually hurt or offend the other party, and unconsciously add resistance and obstacles to yourself.
The second policy of the negotiation is to act in accordance with the law. In business negotiation, interests are the focus of all parties. For any party, everyone pays attention to "seeking advantages and avoiding disadvantages". In the case of necessity, it will "choose the greater of the two interests and the lesser of the two evils". Nevertheless, business people should not only fight for interests, but also remember to act in accordance with the law.
The so-called "should act in accordance with the law" in business negotiations requires business personnel to consciously establish a legal ideology and advocate the supremacy of law in the whole process of negotiations. All activities carried out by the negotiators must comply with the national laws, which is the only way to ensure the vested interests obtained through negotiations. Legal blindness, fluke mentality, risk taking, and lawlessness will only harm others and themselves.
In practice, some people like to add worldly wisdom to the negotiation. It is correct if it means paying attention to dealing with the interpersonal relationship with the opponent and striving to promote understanding and respect between the two sides. If it means to engage in "human relations" in the negotiation, that is, to brag and beat each other, to fraternize with each other, and to give small favors to each other, it is very wrong. In fact, it is the smallholder consciousness that is doing something wrong, and to no avail. Because human feelings belong to human feelings, and business belongs to business. Any experienced business person will not let emotion prevail over reason in the negotiation meeting. During the negotiation, too many people were attached, even thinking that this point was really misguided. In the final analysis, those who make such mistakes have no sense of the rule of law and do not know how to do business.
The third principle of negotiation is to negotiate on an equal basis. What is negotiation?
Negotiation means that all parties concerned negotiate under reasonable and legal conditions. It can be seen that negotiation is actually a process in which all parties with different views reach a consensus or agreement to some extent through various efforts. In other words, negotiations will only be held between parties with different views, so it is difficult to imagine a successful negotiation without equal consultation.
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