Where Is The Misunderstanding Of Team Communication?
An excellent company emphasizes teamwork and solidarity. Among them, how to communicate is a great learning. For business managers, it is necessary to communicate with employees as much as possible, so that employees can understand the managers' thoughts and thoughts in time, understand their thoughts and responsibilities, and clarify responsibilities and rewards and punishments; and communication between peers and subordinates and superiors can eliminate misunderstanding between them, or understand the real intentions of each other, so that the team can play a greater role in the work. However, in real life, communication between leaders and employees is not an easy task. Because of the influence of hierarchy, bureaucracy and attitude, there are certain misunderstandings.
Communication is the interaction and communication between employees. Communication can eliminate misunderstanding, enhance understanding and harmonious relationship. If there is no communication between them, they will create contradictions, lead to estrangement, form internal friction, and affect the normal operation of enterprises. But in reality, communication between employees is not easy. Because of the influence of hierarchy, bureaucracy and attitude, there are certain misunderstandings.
There is no courage to communicate.
Xiao Wang, a programmer, was always neglected by his boss for a while. Although Xiao Wang's performance was quite outstanding, his superiors rarely praised him at the business meeting, but those colleagues who had become mediocre achievements became the new favorites of their superiors. Xiao Wang tried to communicate with his superiors several times, asking his superiors to his opinion, but when Xiao Wang tried to knock on his boss's office door, he hesitated and hurried back. Until one day, before the company unified wages day, the boss told him to go to the finance department to receive wages, and he knew he was dismissed. He was puzzled. Originally, the company leaders heard that Xiao Wang secretly engaged in part-time jobs.
In fact, Xiao Wang was wrong. He did not work part-time outside the city. His colleagues were jealous of his outstanding performance and made a small report to framed him. If Xiao Wang communicated with his superiors in time and found out why his boss had left him alone, he would have clarified and explained that things would not have grown so sad.
Why didn't Xiao Wang take the initiative to communicate with his superiors? This is due to the old concept of hierarchy, and dare not actively communicate with superiors. In general, employees always think that communication is superior to subordinates, where subordinates take the initiative to communicate with their superiors. This prejudice has delayed the opportunity for employees to communicate with their superiors voluntarily, and the result is that they can not extricate themselves from the heavy cross. Therefore, employees should remove the word "fear", communicate with their superiors boldly and actively, ask their superiors to express their opinions, dispel their superiors' misunderstanding in time, or understand their true intentions in order to work better.
In this respect, Mo-tse's student ploughing is very good. He can communicate with the teacher boldly and initiatively, dispel the melancholy in his heart.
In the spring and Autumn period and the Warring States period, the ploughing column was the favorite pupil of Mo-tse, a great master, but he was always scolded by Mo-tse. On one occasion, Mo-tse reproached the ploughing column. The ploughing column felt that he was really very grieved, because in many of his disciples, we all recognized that the ploughing column was the best person, but he was often accused by Mo-tse and made him feel uncomfortable. One day, the ploughing column asked Mo-tse indignantly: "teacher, is it so bad for so many students that I often want to be scolded by your old people?" After listening to Mo-tse, he did not lose his temper. "Suppose I am going to Taihang Mountain now. In my opinion, should I pull a cart with a good horse, or do I use old ox to trailer?" The ploughing replied, "a stupid person knows that he needs a good horse to pull a cart." Mo-tse asked again, "why not use old cow?" The ploughing column replied, "the reason is very simple, because a good horse is enough to shoulder heavy responsibilities and is worth driving." Mo-tse said, "you answered nothing wrong. I often scold you because you can shoulder the heavy responsibilities, and it is worth teaching and correcting you again and again." The ploughing column was relieved from Mo-tse's explanation and put down his ideological burden.
There is no "lung" in level communication.
The ancient fable "the man who steals the axe" says that a man has lost his axe and suspected that his neighbor had stolen it. When he saw his neighbor, he found his neighbor walking like an axe. He talks like an ax. Every move is not like stealing an axe. Later, he found an axe in the valley. When he saw his neighbor again, he found that his neighbor's walking and talking were nothing like stealing an ax. This story can also be seen as a suspicion of lack of communication between allusion levels. But in real life, there is a lack of intimate communication between the level and the neighbour, so mutual suspicion or mutual digging of the corner is mutual. This is because they value their values too much, while ignoring others' values; others are human weaknesses, pushing them to others as far as possible; and conflicts of interest, lest others are stronger than themselves.
A good company emphasizes teamwork and close cooperation. Therefore, communication between level level is very important. If we want to communicate well, we must be honest and respect each other. If there is communication, but it is not to open up, but to hide, and to leave a sentence in the mouth, it still can not reach the effect of communication.
There is a long-term lack of communication between the Ministry of Finance and the marketing department. Sometimes, a joint meeting is also held in a strange way. Therefore, in some things, the two departments have long been wrangling, affecting the reputation of the enterprise. The old manager found this sticking point. He found a piece of the two departments' heads and told them to communicate with each other confidant. The original two departments have long been estranged because their subordinates are saying bad things on their backs. The finance department says that the marketing department is a bad guy, always bringing customers directly to their offices to collect debts. The finance department wants to make more turnover of the company's liquidity, and falsely claim that there is no money in the company account, while the marketing department dismantling their stations. Through the boss's work, the leaders of the two departments criticized themselves and apologized to each other. They said they should strictly control their own hands, unite as one, and work closely together for the common interests of the company. Since then, the two departments have been closely communicating and working very well.
There is no "heart" for communication.
Some business leaders erroneously believe that decision making is done by leaders, while subordinates only need to carry out decisions at higher levels and do not need to communicate with each other. In fact, communication is two-way. In order to make decisions reasonable and effective, leaders must collect information and analyze information extensively before making scientific judgments.
If business managers do not trust their employees, do not communicate with them and do not let them know about the progress of the company, employees will feel that they are being regarded as "outsiders", but they will destroy employee morale and cause inefficient departments. Because decision-making is a matter of leadership and has nothing to do with employees.
The products of a state-owned fiber factory are selling well, and the efficiency of the enterprises is very good. However, the main leaders, through investigation at home and abroad, realized that after two years, they will inevitably face the danger of foreign products being attacked by joining the WTO. So they decided to introduce new production lines and produce new products immediately. Due to lack of funds, all employees are required to raise funds. The workers complained about this and produced strong resistance. They thought that it was the leader's good deeds, which resulted in a large-scale petition. In desperation, the factory had to cancel the fund-raising plan. Two years later, it was really hit by the market, and the whole factory regretted it. This is because factory leaders did not communicate with staff in advance.
In real life, the main factor affecting communication is the lack of "heart" and lack of enthusiasm. Some business leaders also pay attention to communication with their employees, but because they have no heart to heart, the effect of communication is greatly reduced. The key to communication between superiors is to have a word of sincerity and communicate with heart.
As an enterprise manager, it is necessary to communicate with employees as far as possible so that employees can understand the managers' thoughts and thoughts in time, understand their superiors' intentions, and clarify their responsibilities, rewards and punishments. Avoid shirking responsibility and completely abandon the idea of "muddling together". Moreover, the more employees know, the more they understand, and the more they care about the business. Once they begin to care, they will erupt several times more enthusiasm and enthusiasm than usual, and form an irresistible force. No difficulties can stop them. This is the essence of communication.
The Wal-Mart Store Inc's shareholders' meeting is the largest shareholder meeting in the United States. Every time the company will allow more store managers and employees to participate, so that they can see the whole picture of the company and have a clear idea of it. At the end of each shareholder's meeting, Sam Walton and his wife invited all the staff attending the conference to about 2500 people to have a picnic at their home, chatting with many employees at the picnic, and talking freely about the company's present and future.
In order to maintain the smooth flow of information in the whole organization, they also focus on collecting staff's ideas and opinions with their work team members, and usually lead everyone to participate in the "Wal-Mart Store Inc get-together". Sam Walton believes that letting employees understand the progress of the company's business and sharing information with employees is an important way for employees to do their job to the maximum extent and is the core of communication and liaison with their employees. And WAL-MART is borrowing shared information and sharing responsibilities to satisfy the communication and communication needs of employees. It has achieved its purpose: to create a sense of responsibility and participation among employees, to realize the importance of their work in the company, to feel that they have been respected and trusted by the company, and actively strive for better results.
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