Operators Of Leather Shoes Are Not Allowed To Return.

In early March, the consumer side bought a pair of leather shoes for 150 yuan in a shopping mall in Ganjingzi district.

When you buy home, you start wearing new shoes.

But two days later, the newly bought leather shoes were opened by glue and opened.

Operators believe that the opening of rubber shoes is due to the fact that the consumption of his shoes is not appropriate, and that there are problems with the big toe bones of the consumers. The shoes are damaged, but not the quality of the shoes.

I don't agree to return it to Mr. Fang.

There is no coincidence.

Mr. Sun bought a pair of running shoes at a store for 99 yuan. He just wore it for three days, and there was a big fissure in his forefoot. He could see all his toes, so he found the waiter asking for a change.

The waiter said that the boss was not at home, could not do the Lord, and so on.

Then Mr. Sun went to the store several times. The waiter simply said that he had run away his shoes or had some problems with his walking posture.

Sun first angry, but complained to Hongqi industrial and commercial office.

In the two case, operators wear shoes for a few days. Problems arise. Obviously, the quality of shoes is a problem. The operators will not hesitate to push the responsibility to consumers. Obviously, they want to avoid the responsibility of returning or changing the goods.

According to the supplementary provisions of the "Three Guarantees" for footwear commodities in Dalian, the staff members of the Consumers Association: consumers will be returned or replaced unconditionally within seven days from the date of purchase.

Finally, the two gentlemen negotiated with the store and returned the goods smoothly.

Consumer Association staff said that properly handling consumer disputes is an important aspect of considering the integrity of businesses. As an operator, they should fulfill their obligations in accordance with the provisions of laws, regulations, or with consumers. They should immediately put their responsibilities on consumers when disputes arise, and even find some ridiculous reasons to prevaricate, which will intensify the contradictions and make the gains worse.