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Shoes Wear Only Three Hours And The Heel Damage Is Serious &Nbsp; Quality Is Worrying.

2010/6/11 10:25:00 59

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Mr. Shen Li, a Daoli District in Harbin, Heilongjiang, said he bought a pair of brand shoes for his wife in less than a month in a shopping mall in Daoli District, and wore less than three hours.

Heel

It's damaged.

Later, Mr. Shen found the businessman to explain the situation. The businessman actually said that the shoes belonged to natural wear.

Mr. Shen did not accept the statement of merchants and asked for quality identification.

Mr. Shen said that after he bought the shoe, he had not worn it at home.

A few days ago, his wife took out his new shoes and went out for less than three hours. When he went home, the back roots of these shoes were badly damaged.

Heilongjiang Province

Consumer

Wang Zhenhua, Minister of the association, believes that according to the fifth regulations of the three package of footwear commodities in Heilongjiang Province, the three package period is: leather shoes, imitation leather shoes with a price of more than 100 yuan for three months, rubber shoes, cloth shoes, children's shoes, leather shoes with a price below 100 yuan for one month; other footwear products are referenced.

During the three package period, break, heel, glue, thread, buckle and bad zipper can be repaired. Sellers should be free to repair.

One repair period shall not exceed one week.

Otherwise, it should be refunded according to the opinion of the consumer.

In the three package period, businesses must be free to repair.

Shen Li old man said that if it is true, and insists that the technical supervision department should be appraised, it can be identified by the technical supervision department.

Minister Wang said that if the result of the technical supervision department is a quality problem, the appraisal fees should be paid by the merchant.

If the result is not a quality problem, consumers should pay the appraisal fees themselves.

Minister Wang reminded consumers to buy shoes.

commodity

Generally only pay attention to the scope of three packages, in fact, we should also pay attention to the scope that does not belong to the three package: 1, consumers buy footwear products without credit cards or invoices, purchase vouchers; 2, consumers wear or improper storage and damage; 3, more than three packages period; 4, when sales have marked "processing products"; 5, the seller self repair.

The purchase of footwear products found that there are quality problems, it should be timely consultation with businessmen, negotiation fails to report to the local consumers association to safeguard their rights.