Big Post Sale Is Such A "Multi Worry" &Nbsp.

Case playback:

In June 11, 2009, it cost 598 yuan to buy a pair of sandals, and for a few days (about 1 and a half weeks, of course, I couldn't change shoes every day) both feet were found to be degumming.

In the first repair, I failed to negotiate with BELLE in July 5, 2009. I compromise to repair it.

But Bin Bin, a BELLE uncle in Shanghai, is still very considerate of customers. He even asked me to complain about BELLE.

He said to call 021-629549XX, a miss Zuo Haiying, and asked me to scold him severely, otherwise it would not work.

Is it because I didn't scold, so it didn't work?

The second repair, in July 10, 2009 (after about 2 weeks' repair), I retrieved the shoes and wore them for 1 times, and found the same phenomenon of degumming!!! I asked for a refund, but the answer was "this is a normal natural phenomenon. We can only guarantee the broken bottom and the section within 3 months".

I asked, "do I sell 2 pairs of shoes and spend 1 weeks to wait for your repairs?"

They actually answered "willing to work for you again".

My God! That's the quality of BELLE's service?

The third repair, about 2 weeks, told me that my shoes had been repaired and picked up.

I'll have a look, my God! This is where my original shoes are, and the white ornaments are turned into pock marks (with little paint on them).

I asked, "how is it? If you don't look at it, let me pick up the goods." but they said, "this is a normal phenomenon. We can help you to return it to repair it."

The fourth repair, about 2 weeks, I think there should be no problem this time. I didn't expect it.

But they say it's a trivial matter.

On the fifth repair August 24, 2009, I finally got my shoes.

But I totally lost confidence and interest in BELLE.

Especially when I told him that the promised compensation would not be lost to me.

(people say, I bought 500 of these shoes when I was in the shopping mall to sell tickets, and they were all sent to 300. They all lost money. I didn't understand my commitment before. He didn't say he was going to lose money.

Even though I said I would like to make up the difference of the coupon, I only need a pair of good shoes.

Finally, I would like to say that I will not buy BELLE shoes in the future. I will habitually inform my 10 friends not to buy them.

I think there are at least 25 dissatisfied customers behind a customer who complains, but the customers who do not complain of it cause 25 people to not patronize the company.

Suppose that those of us who spend 100 yuan on shoes each week will lose about 1 million 300 thousand yuan (100 x 52 x 10 x 25=1300000 yuan) in BELLE 52 weeks a year.

I don't know how many 1 million 300 thousand BELLE has, but for BELLE, it should be nothing.

Netizens commentary

25 netizens interested in the news have expressed their views.

25 floor 2010-6-712:54:04

Good goods are not cheap, cheap, good goods, but they want to buy new models if they want to discount.

24 floor 2010-6-215:04:32

I bought a pair of one hundred Li sandals last week for two or three days. The dark blue leather under my toes began to fall, and the blue shoes turned white.

When I bought it, I liked its dark blue. I didn't expect it to fade.

At first, I could not believe that BELLE would make shoes like this. She thought she had bought a fake and went to the theory of selling people, but she always emphasized that it was a genuine product.

I came here to see the message from all the netizens. I believe that BELLE shoes are having problems, especially the problem of peeling and discoloration. When I take the shoes to the theory, the dealer also said that I bumped into the shoes when I was wearing them. How do I bump into the bottom of my feet? This way, my feet do not know what the wound is like! I will go to the consumer association to sue them if they do not give me a refund. BELLE, the bad brand will not be bought again, and it will turn the stomach to see the advertisement.