High Grade Women Wear Shoes For Three Times.

Miss Zhang, who lives at 50 Yu Zhang Road, Nanchang, bought a pair of What for shoes in Nanchang's Baisheng commercial building. In less than a month, she wore shoes for two or three times.

New high-end women's shoes are not available in less than a month.

In March 28th this year, Miss Zhang bought a pair of women's shoes worth more than 700 yuan in the What for counter on the first floor of Baisheng shopping center in Nanchang. In less than a month, the product appeared quality problems: the side of the shoe began to drop powder.

"I have worn it two or three times, and even the heel is almost new. Why did I drop it?"

Miss Zhang is very dissatisfied with the quality of What for women's shoes.

After finding the problem, Miss Zhang found the What for counter and asked to replace it. The director of the counter said at the time that such defects were only within the scope of maintenance and could not be replaced.

No way, Miss Zhang had to put her shoes in the counter.

Who knows this is almost 2 months.

Miss Zhang told reporters that in the past 2 months, Whatfor women's shoes counters and companies did not give her a call, nor did they have any idea about the maintenance of shoes.

"I still asked myself several times, until I told me a few days ago that I could come to the counter to pick up my shoes."

What Miss Chang can't accept is that the shoes that have been repaired are seriously wrinkled.

In the Whatfor shoe store of Parkson, the reporter saw the shoes purchased by Miss Zhang, and there was a distinct crease on the side of the shoes after repair, and the feeling on the touch seemed to be much more difficult than that of the other shoe that had not been repaired.

For the quality problem reflected by Miss Zhang, the salesperson of Whatfor counters explained that it had no direct relationship with the quality problem.

And explained to Miss Zhang that they also sent Miss Zhang's shoes to the head office for repair according to the company's regulations.

I didn't call Miss Chang because my shoes didn't reach the Nanchang counter, so I never contacted her.

For Miss Zhang's proposal to return the shoes with quality problems or replace the shoes at the same price, the salesman said he could not do the master, and could only reply to the regional manager of the company.

Parkson commercial customer service manager has a bad attitude.

In the What for counters can not get a satisfactory answer, Miss Zhang had to reflect the problem to the Parkson commercial center customer service center, let Miss Zhang disappointed and angry, the Parkson commercial customer service manager Sun Qin not only did not miss Zhang and manufacturers in the best coordination and communication work, but the attitude is extremely bad.

"We can't control it. If you don't like anything, just call 12315."

Miss Zhang told reporters that when she reflected the problem to Sun Qin, Sun Qin was very disdainful about the quality of the shoes.

When Miss Chang repeatedly put forward the hope that Parkson can protect its rights and interests, the customer service manager threw a sentence that we could not control it. If you were not satisfied, just call 12315.

Then she left Miss Zhang aside.

"This service attitude is so bad that we don't put our consumers in the eyes."

For Parkson's customer service manager Sun Qin's practice, Miss Zhang is indignant and hard to accept. When a reporter expressed his wish to see sun Chin's verification of Miss Zhang's complaint, a customer service worker of Liu Sheng, a Parkson commercial building, said Sun Qin had already left work and complained to Miss Zhang about Sun Qin's bad service attitude.