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    Consumer Complaints: Clothing At A Discount, The Quality Is Also A Discount.

    2010/9/9 16:13:00 46

    Consumer Discount Quality

      

    Beginning of autumn

    Since then, the urban areas are big.

    Market

    The sale of seasonal discounts has attracted many consumers, and complaints about seasonal and shoes received by the consumer complaints and reporting center of the city 12315 have rapidly increased.

    From August 5th to September 5th, the city's "12315" at all levels received 57 such complaints, an increase of 33% over the same period.

    Most consumers complained about the price discount, while the quality and after-sales service also had a discount.


    Visit: promotion hot


    In the Urban Tax East Street, Wuyi Road, west dam mouth, many businesses have coincidentally played the "full 50 percent off".

    Season change

    Promotion, "buy 200 to send 300" and other discount slogans.


    A salesperson at tax street street said that because the weather was still hot, the autumn clothes were not sold very much at that time. During that time, their main job was to clear summer wear.

    The store is buying one to one promotional activities, usually buying a dress money, now can buy two pieces, at this time, the purchase is too cost-effective.


    It is understood that as the autumn tiger has not yet left, this summer, the discount sales promotion activities in various shopping centres have been extended for a long time.

    Reflection: many problems


    Ms. Chen bought a pair of sneakers at a shopping mall in the city. After wearing it for a day, Ms. Chen found that the white socks had turned blue.

    Ms. Chen found business negotiations, merchants said, as long as the shoe does not fade, it does not belong to the quality problem.

    Finally, the shopping mall changed shoes for the same price for Ms. Chen.


    It is understood that consumers to the city "12315" and consumer associations reflect the quality of shoes and clothing problems are mainly concentrated in the following aspects: new clothes have shrinkage, off-line, cracking, dirt, holes, broken soles, glue, water.

    In addition, there are discrepancies between size and label. The washing method is not clear.

    Reminder: beware of "cat's mouth"


    Lu Jinguo, Secretary General of the municipal Consumers Association, said that the trap behind the discount should be careful when buying the season.

    Many businesses have the rules of "special offer, discount goods not to be replaced", but in fact, if there are quality problems for the discount products that do not indicate "processing goods", businesses will also have the responsibility to return goods; some businesses will sell defective products and shoes in genuine products, many of them are in the discount years ago; some businesses will raise the original price several times, and then make a very low discount.


    Lu Jinguo reminded consumers that when buying new clothes, they must check carefully, take the initiative to understand the quality commitment and washing methods of the goods, and compare the three goods, be vigilant merchants to raise the original price of the goods and then sell them at a discount; when buying the anti season, try them on to see if there are any defects.

    In addition, we must pay attention to cable ticket when buying.

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