Business Knowledge: Secretarial Receptionist Skills

First,

1, shake hands must be moderate, you can practice.

Too light to be despised.

Too heavy, too bad.

Time: in the heart after silent number 1,2,3,4,5 only then tightly opens the hand.

Two.

1, we should first introduce the top leaders and introduce them in turn.

Hello, this is chairman Yao of our company. This is vice president Zhang.

2, introduce a man to a lady.

"Hello, this is Mr. Wang".

3, introduce the small ones to the old ones.

"Liu, Hello, this is Xiao Wang."

Don't change it.

4, when the airport pick up people, take luggage, arrange accommodation.

"Hello! Hard work! How was your trip?"

Three.

1, guide, walk in front of guests.

Go up and down the stairs and walk in front of the guests. There are one or two steps. Don't go too fast.

Step by step two or three steps, some guests, especially women, wear small skirts, do not move, you step two or three steps, she will run behind, in order to catch up with you, will be tired of the family.

2, let guests walk inside the stairs.

The owner walked outside.

The inner side is on the side of the center.