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    How To Transfer Image By Phone?

    2010/10/14 13:43:00 82

    Customer'S Charm Through Telephone

    Suppose you visit someone today customer , you dress appropriately to make the other party have a good impression on you at the first time, followed by a cordial handshake. We walked to the conference room and sat down together. After a short greeting, we entered the theme. Through a few questions carefully designed by you, the other party begins to introduce some current situations. You keep your smile and nod your head from time to time to show your approval. Speaking of interesting places, your just right expression and body language set off or even magnified the relaxed atmosphere.


    Undoubtedly, this is a successful customer interview. There should be many such successful and attractive salesmen in life. However, those who performed well in the interview were much inferior on the phone. The reason lies in the monotony of information transmission during telephone communication. During the interview, you can convey more content through your image, smile, expression, body movements and other aspects, while the other party can only hear your voice when communicating on the phone, so as to judge your image, character, professionalism, etc. This is equivalent to that both parties are talking with their eyes covered and hands tied. What's more, the other party may be distracted by some small situations at any time, so that they can't hear what you are saying!


    How to improve these congenital defects Telephone In the same way transmit Your charm What about?


    First, grasp the other party's attention. This is the first condition to decide the merits of this call! Imagine that if the other person's eyes are watching TV attentively, or listening to someone else telling a funny story, it doesn't matter what you tell. To grasp the attention of the other party, I can share two points: First, call the other party's name from time to time. People are most sensitive to their own names. Sometimes they can hear each other's names in the noisy street; 2、 Ask questions. It's easy to get distracted when listening to a boring thing, but it's different when asking questions. As long as you ask a question, the other person must enter the thinking mode to answer your question. The brain can never wander as long as it enters the thinking mode!


      Secondly, increase the richness and diversity of information transmission. There was a colleague who always thought he was arrogant when he called the customer. Later, when I analyzed it, it was actually related to his way of communication. When he communicates on the phone, he is always so crisp and forthright that nothing can be said in one sentence. This gives the other person the impression that he is arrogant and seems unwilling to talk to the other person more.


    In other words, you must exaggerate your voice and expression on the phone. The tone should not be bland all the time. Your tone is also expressing another kind of expression. And your laughter must be exaggerated than usual, or the other party will not feel it!


    How to tell a good joke!


    In many activities, participants are required to perform. If there are some unique talents, it's OK. If not, it's a good choice to tell a joke.


    However, the effect of the same joke from different people is very different. Some people talk lively and interesting, while others talk uninteresting and unintelligible.


    The first key point is to be good at using the foreshadowing skills! People who can't tell jokes often reveal their burdens too early, which makes the audience lose their psychological expectations! Remember: To tell a good joke, first learn to set psychological suspense! {page_break}


    There is a joke: a man and a woman opened a room. Before going to bed, the woman said, "If you dare to climb over, you are an animal!" The man dared not move. When she got up in the morning, the woman scolded: "You are not as good as animals!"


    A joke that ends in a few words. The joke itself has only a cushion. It's OK to read the words. If you want to speak out, it's not enough. Because the emotions of the audience have not been brought in yet. If you want to enhance the comedy of this joke. Then we can work hard at the angle of bedding.


    For example, we can enrich the joke:


    I used to have a colleague in the design department named Xiao Ming. He wore a pair of glasses. He was thin and gentle. For the sake of personal safety, he found a long and quiet girlfriend. It's called Xiaowen. It's small and cute. One day they went shopping late. A lot of things in big bags and small bags. When I came back, the dormitory was closed. Xiaoming said what to do, and Xiaowen pointed to the hotel with flashing lights. So they went up. Xiao Ming took out his ID card and said to the waiter, "Miss, help me open (see the small text), open two rooms". The waiter said, "There is only one single room left.". They couldn't help sleeping in the same bed that night. (Delightedly) Before going to bed, Xiaowen took a pillow and put it in the middle of the bed, saying to Xiaoming, "If you dare to climb over, you will be an animal". Can all the men here understand Xiao Ming's mood at that time? Xiao Ming tossed and turned that night, almost sleepless all night. Until the early morning, I finally fell asleep. The next morning, just getting up, Xiaowen slapped Xiaoming. Xiaoming was very aggrieved and said, "I didn't climb over." Xiaowen said, "Then you are inferior to animals.".


    Let's now analyze what the later version has done:


    The first layer is character. First of all, boys, described here as gentle, cowardly, colourless and cowardly. It reminds people of the thin boy who wears a pair of glasses in life. The second is female students, who are described as quiet and small, forming a big contrast. The character is to want but embarrassed to say that it seems to be reserved on the surface, but in fact it is tough and straightforward. Comedy effect


    The second layer is the development of events. The first is the reason why they decided to open a room in the hotel. A small accident can also be associated with the expectation of girls. The second small bedding is who proposed to open a house on his own initiative? The design here is to get to the open room under the hint of girls, which can add more comedy effect. The third small cushion is the psychological changes of boys in the whole process. From the unexpected helplessness at the beginning, to the girl's joy after opening the house, to the loss before going to bed, then to the depression of tossing and turning in bed, and finally to the grievance of being scolded. If the performers can perform these psychological changes, it will be easy to bring the audience into the whole rhythm.

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