Disputes Over The Wrong Indexing Of Famous Brand Clothing Labels

Strictly follow the labels on the clothes sent to the customers.

In May 14th this year, Ms. Ge and her husband went downtown to visit an international famous brand clothing store in Ningbo. They saw a men's jacket priced at 8200 yuan and bought it immediately.

Since then, her husband has been wearing it for months and feels good.

Later, when the weather became hot, Ms. Ge sent the jacket to a well-known chain laundry.

Unexpectedly, in late August, when Ms. Ge came to the laundry again to pick up the clothes, the staff in the shop told her that the laundry was strictly washing the clothes according to the washing marks, but the clothes were washed out.

The clothes that had been worn once were washed away, and the female morale did not come around. They immediately discussed with the laundry and asked the laundry to pay for it.

When the lady in charge of the laundry shop learned about the situation, she immediately remembered that she had once washed another jacket with the same brand and the same style.

"How can such a clever thing happen? Is there a problem in the washing label of this dress?" with this doubt, Fang Fang immediately found the clothing brand store.

The responsible person of the clothing brand store did not think that there was any problem with the logo and refused to take any responsibility.

Ms. fang had no choice but to take the clothes of his customers and found the Ningbo Fiber Inspection Institute for clothing inspection.

An experienced expert of the inspection office, after looking at the fabric and its logo, indicated that Ms. GE's clothes need not be checked, and she can conclude that the fabric and logo are inconsistent.

"It's impossible to label 38% of the spandex on this dress."

The expert said.

Therefore, Fang Fang filed a complaint against 12315 of the industry and commerce.

Haishu industrial and commercial sub Bureau Gulou industrial and commercial bureau received a complaint and immediately launched an investigation into the matter.

In early September, after investigation by industry and commerce personnel, it was found that the same logo was also sold in the store, and the ingredients in the logo were different.

Ms. GE's dress is marked with 38% spandex, while another consumer bought the same jacket from the store. Its ingredients are labeled with 38% polyimide esters.

The brand clothing store finally agreed to refund the customer's clothing purchase amount of 8200 yuan in full.

Related reminder

"There is always something wrong with the logo, even the famous brand!" the head of the elephant chain laundry felt a lot about it.

The official pointed out that they had hundreds of thousands of pieces of laundry collected by the chain stores each year, of which hundreds of thousands of clothes were washed up every year because of the wrong washing signs marked in the logo.

Fan Lijun, a senior consumer protection officer of Haishu Consumer Protection Committee, pointed out that in the clothing and washing consumer complaints received by the consumer protection department, there are not many of the clothes washing accidents caused by inaccurate clothing labels.

She pointed out that at present, some garment manufacturers are not strict enough when making clothing signboards.

The relevant departments should increase the inspection and investigation of the sale of clothing, especially the high-end clothing logo.