Telemarketing Starts After The Deal.
The sale of traditional sales ends in two clear terms, that is, once the paction is completed, the sale will be concluded.
In the new age, sales are just the opposite. One paction means the next cooperation will start and further consolidate the cooperation relationship on the basis of the paction.
Because for any enterprise, customers are always the most valuable resources, so
Customer relationship
Establishment has become the focus of competition among enterprises nowadays.
From "telemarketing real Kung Fu," Shu Bingbing did the same.
Telemarketing
Nor can we ignore the establishment of customer relations, especially when selling invisible products or large amounts of products by telephone.
After the deal
Of
Relationship maintenance
Especially important.
How to establish customer relationship? Here, the process of establishing customer relationship is like the process of radish.
Children who have grown up in rural areas should have sown experience: grow beans in spring or radish in winter.
Take the winter radish, the whole process can be broken down into several steps: from the first step of "telemarketing real skill" Shu Bing Bing, seed selection and seeding stage.
First of all, seed selection is the process of selecting seeds that are large and full of seeds in a large pile of seeds, eliminating those seeds that are incomplete, dry or insect bites.
This is a basic job. We must do it carefully and carefully. If the seeds are not selected well, the harvest will be limited if the later work is done well.
When the seeds are selected, they can be sowed. When they are sown, they should first loosen the soil, then lay a layer of Soil Fertilizer on loose soil, such as chicken manure, grass ash and so on, then sprinkle the seeds evenly on the top, then cover with a thin straw stalk, and after doing everything, then sprinkle the whole water again, and the sowing work is finished.
The second step is careful cultivation.
When seeds are sown, they need to wait patiently for some time. Radish seeds will germinate. When radish grows seedlings, the breeding work will begin, because many weeds will grow out of the soil at the same time, so we must carefully weed out the roots.
When the seedlings grow to a height of half a foot, they should be properly fertilized. The seedlings that are fertilized will grow very strong, and insects will inevitably be destroyed.
Therefore, the whole breeding work is to weed, water, fertilize and kill insects constantly, so as to ensure that the growth of radish is well taken care of without interference.
The third step is the natural harvest stage.
This is a natural result, and the work is done well before the harvest is inevitable.
To do telemarketing, the process of establishing relationships with customers is like radish.
Especially through the sale of products which are relatively large in telephone sales, such as certain mechanical equipment, certain management software, training courses, insurance products and even tens of thousands of even about one hundred thousand products or services, it is very difficult to sell products through a telephone.
If a large amount of products or services are sold by telephone, the establishment of early relationship is a very important link, because the greater the amount of a paction, the heavier the responsibility of the person responsible for the paction, so it will be especially cautious when choosing the paction object, and the big deal will choose to cooperate with those who trust him.
From the telephone marketing real skill, Shu Bing Bing makes telephone marketing. Establishing a relationship with customers follows a gradual rule. The whole process is divided into three stages: understanding the familiar stage, full trust stage, and maintaining loyalty stage.
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