US Consumers Preferred Online Shopping Zappos
In the sixth session of the United States led by the US Bureau of investigation, BIGresearch. Retailer In a survey of 9200 shoppers by the Federation and the American Express Research Institute, the Zappo website ranked the top in the survey of consumer shopping. The results were released at the 100th Annual Meeting of the National Retail Federation and the annual retail business luncheon held in New York recently.
The top ten winners were commended, and many companies did not win this honor for the first time. New egg net (Newegg, tenth), as the new winner in 2010, has risen 5 positions this year, ranking the top ten, providing consistently high-quality services for shoppers. Amazon (Amazon, second), LLBean (third), Overstock net (fourth), Lands' End (fifth), JCPenney (sixth), Colls (Kohl 's, seventh), QVC (eighth) and Norway (ninth). These companies form the top ten list.
Casey, vice president of the US Retail Federation. Man Xi Said: "when retailers compete in selling prices, these retailers have made great efforts in competition to make themselves stand out."
Christopher Hollins, vice president of American Express global business services, said: "we are honored to be able to award this award with the National Retail Federation foundation for many years. One of the most interesting things we have seen is the constant change of customer service. Retailer The first ten lists are constantly updated. "
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