Footwear Complaints Become The Most Difficult Problem In Department Stores
Yesterday, reporters from the Jiangxia district industry and Commerce Bureau, Jiangxia Central Department Store Co sponsored "love"
3. 15
"Love Lian Wan Jia" activities were informed that the footwear industry at present is the most difficult problem, accounting for department stores.
Complaint
More than 40%.
Jiang Yanhui, Department of field management of Jiangxia central department store, complained that footwear accounts for the first place in department stores, accounting for more than 40% of the total complaints, mainly including shoes degumming, bottom breaking, heeling, decorations falling off, fading and so on.
Sale
After a period of concentrated outbreak, for example, after the Spring Festival is the peak of complaints.
Jiangxia industrial and commercial two received 160 complaints last year, of which footwear and clothing accounted for 1/3 and footwear accounted for 20%.
If there is any quality problem, the manufacturer is responsible for the inspection. If the consumer is not satisfied with the test report, it can send it to the customer.
There are many complaints about garment hair raising, but there are no special testing organizations at present.
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