Zeng Zhao Yuan: Win Win With Customers &Nbsp, In Order To Maintain Stable Development.

Ceng Zhaoyuan, general manager of Quan Feng Chemical Industry Co., Ltd.

Zeng Zhao Yuan: win win with customers to achieve sustained and stable development.

Spring wind chemical industry: quality stability + environmental protection = good products.

"Quality is stable, pursuit of customer satisfaction."

When it comes to the management concept of Quan Feng chemical products, the general manager of Zeng Zhao said so.

In a highly competitive market environment, Quan Feng Chemical has always attached importance to the stability of product quality. All products must meet the requirements of environmental protection, and can not damage human beings and pollute the natural environment.

As we all know, technology is the driving force for the development of enterprises. Upgrading the technological content of products is the foundation for the development of leather enterprises, especially providing environmentally friendly products.

As a domestic professional leather chemical enterprise, Quan Feng chemical industry must make its contribution in environmental protection.

Zeng always proud of Huicong leather net reporter.

The company's main products are acrylic resin, polyurethane, synthetic resin, repairing paste, filler, wax, casein, gloss, coloring agent, cationic auxiliary, etc., covering the whole leather finishing process, especially the oil wax products of the company, which have water and oil system, have different color intensity, soft and hard feel, different wax effect......

Quantity and variety are the most distinctive features in the same industry.

As the saying goes, brand is the pass of the market, and customer satisfaction can verify this pass.

"For Chuen Feng chemical industry, we have to provide excellent services to our customers, providing new technologies, new products, especially new information.

For example, the trend of the world market, the popular product colors, we will provide leather samples at the very first time, as well as the coating process plan and chemical materials. Not only that, we will also send relevant technicians and engineers to carry out on-the-spot demonstration and guidance, so that customers can know and master the production process of the product as soon as possible.

Although each customer's products and information are different, one thing is common: producing the best leather products is the first to enter the market and get the best profit.

In this way, we can enable customers to make the right choice.

This way of thinking makes the service provided by Quan Feng chemical industry more detailed.

It is based on this technology service concept that Quan Feng chemical industry has established a well-developed R & D base in Huadu, Guangzhou, and has set up a high level R & D team. It has also sent research and development personnel to Italy to learn and communicate with each other, seeking new development ideas and exploring new fields.

Zeng believes that the focus of future spring breeze will be on leather R & D and services.

The leading technology, stable products and perfect service have provided a strong guarantee for the development of Chuanhui chemical industry and opened up a broader market.

However, as an important part of product sales, after sale service, Quan Feng will not ignore it. "Timely and efficient service is our commitment to customers". Zeng has always said that efficient after-sale service has also won the favor of our customers.

"When some customers are using certain products or the quality of their products is changed due to the change of operating conditions, we will send professionals to the factory to help find and solve problems at the first time, reduce or avoid losses, and restore the interests of customers.

This way customers will feel more comfortable when choosing products.

Therefore, a perfect after-sale service is sometimes more important to the customer than the product itself.

Zeng believes that from the perspective of domestic consumption, the demand for leather goods has increased over the past year, such as leather shoes, leather bags, leather sofas, etc.

In particular, fur clothing grew rapidly in the Chinese market last year, which has also led to a higher demand for leather finishing materials.

But this growth is mainly driven by domestic consumption demand, and if the export market, especially in the European and American markets, cancels the import restrictions on Chinese products, leather enterprises will have greater development.

"We are optimistic about the leather situation in China in 2011.

For the future development of Chuanhui chemical industry, we hope that in the next 3 to 5 years, Quan Feng will achieve a good development.

Zeng told Huicong leather net reporter.

Corporate culture talent strategy advantage

Quan Feng chemical industry pays more attention to the cultivation of talents.

According to Huicong leather net reporter, spring wind chemical industry will always organize all staff to travel, expand training, so that employees in activities to cultivate sentiment, broaden their horizons, and form a strong corporate culture atmosphere.

In addition, the company also sent staff to participate in different management training courses to improve staff's management ability and consciousness.

"Without the efforts of employees, there will be no spring breeze today.

Chuen Feng chemical industry is a big family full of sunshine and vitality. Mutual understanding between employers and employees, mutual care among colleagues and so on are all the reasons and driving force for the development of Quan Feng.

Zeng has revealed that under the relatively stable market share, the next step of Chuanhui chemical industry is to further expand the scale of enterprises, enhance brand awareness and occupy a larger market.