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    Group Buying Sometimes Does Not Save Money.

    2011/4/18 10:39:00 68

    Group Buying Consumers Forced Consumption

    If you get enough people, you can enjoy the invincible discount, invite friends to buy it! " This is a reporter in a certain Group buying network The ads on the station. For some time, the group buying website suddenly became hot. At the same time, the contest between group buying websites is also upgrading.


    At present, the number of group buying websites is still in the stage of rapid growth. From "hundred regiments war" to "1000 regiment grand stations", the Hangzhou Railway Station has been opened, such as Tubao network, invitation network and handshake net. In addition, Hangzhou group buying network, No. four street student group buying network and other Hangzhou local group buying websites are also operating very well.


    "Online group buying looks beautiful, but it's not so easy to really enjoy the discount." Group buying websites offer various restrictive conditions for concessions, while participants may not be able to enjoy preferential treatment such as website publicity. In the face of this fact, netizens "lemon500" sigh in a forum.


    "There is no denying that many consumers buy goods through group buying sites at a much lower price than those on the market. But at the same time, the problems arising from group buying are also very worrying. Ms. Li, the head of an e-commerce company in Hangzhou, said that consumers are often asked to purchase other products or pay extra fees when they enjoy group buying services. These are "dishonest" acts of "default".


      Do you need to buy positive prices before asking questions?


    Netizen "ymr_1979" posted in a forum, describing his unhappy group buying experience. "Just bought the house to be renovated, usually on the Internet to see the news of building materials group purchase, so I chose a group buying network. At the end of the day, the manufacturers were also conquered by the hack division, and I thought I could save a large sum of money, and I dropped ten orders at a time.


    But then there are problems. "When we get the goods, we need to get the wires first. But when I went to get the wires, the wire merchants said they had to buy other expensive wires to buy cheap wires. These requirements were not mentioned in the group buying website and the bargain hunting team. There's no way. The workers are waiting to use it. We can only buy it elsewhere. "


    The trouble is not over. "To mention the floor again, the price of the floor is different from the price of the group buying network, which is not mentioned. We are so dumb that we can only contact the staff of the group buying network. A Mr. surnamed Zhu told me that he was not satisfied with the return order. "


    Many netizens said that they had encountered similar things. "When you see the website is written very well, it is very affordable, but when you really buy it, you will have more or less problems like that." Netizens "ymr_1979" analysis believes that the main reason for these unpleasantness is the preferential information provided by group buying online, and the result of bargaining with the merchants on the website is not consistent with the actual situation. Many additional conditions have been added to the goods without any reason.


    To this end, the reporter consulted the relevant lawyers. Luo Dan, a lawyer at ZDA law firm in Zhejiang, said, "marking the specifications and relevant information on the group buying online is equivalent to sending out an invitation to the consumers, while consumers confirm the invitation when they buy the group. At this point, the two sides have already reached the confirmation of the rights and obligations of the contract of sale. Since then, merchants have proposed to buy specific products under the premise of buying other things, which is a tying act, which is contrary to the sales contracts already confirmed by both sides.


    Luo told reporters, "consumers can ask businesses to fulfill contracts and sell group buying products according to the information specified on the group purchase online. If a businessman refuses, the consumer can complain to the industry and Commerce Department and the Consumer Protection Committee on the one hand, and on the other hand, he can safeguard his legitimate rights and interests through litigation. {page_break}


       Focus is not easy to enjoy preferential treatment.


    "This discount can only be used between 8:00-11:00 a.m.", "before making a purchase, you need to make an appointment with the business telephone 1 days in advance". "Group purchase preferential policy is restricted to the purchase of single item enjoyment, snap up, gift package, promotion activities can't enjoy group buying preferences". All kinds of constraints make it easy for group buying people to enjoy concessions.


    What needs to be reminded is that if businesses explicitly specify these restrictions on the website, consumers still have the opportunity to consider whether to buy group buying or not. And those additional conditions that are not clearly specified in the web pages but are enjoyed by consumers in the group buying preferential service really give consumers the feeling of being cheated.


    There were media reports that a pair of movie coupons launched by a group buying website attracted 150 thousand users in two days. The discount is quite tempting - it costs only 40 yuan to get 2 movie tickets, 2 coke, 1 cups of imported popcorn and 1 Haagen Dazs ice cream balls. But in the process of preferential exchange, consumers have encountered many strange things: watching 70 yuan movie to add 10 yuan, 120 yuan movie can not see, Haagen Dazs ice cream needs to add 5 yuan to become a member to receive.


    The key to the problem is: "at that time, the group buying online did not say that the movie of 120 yuan could not be seen, nor did it say that it was necessary to add 5 yuan to become a member to exchange Haagen Dazs. It only indicated that the VIP hall movie could not be seen, and the 3D movie needed to add 10 yuan."


       Rights protection


    Prior to group purchase


    This kind of additional conditions, let the group friends who participate in group buying are puzzled. Does the discount offered by group buying network really make consumers save money or let everyone pay more? In the face of all kinds of seemingly tempting Group buying preferences How to distinguish? And when this extra condition is plagued, Consumer And how to safeguard their rights and interests?


    Luo lawyers reminded consumers: "at present, although there is no specific law on the Internet group purchase, but in the" contract law "," consumer protection law "has provisions, businesses can not take the forced tying or sale. Forced transaction Act. At the same time, consumers also have the obligation to deal with caution. "


    "Before buying a group, we must first see clearly the terms of group purchase, and define the qualified specifications and the restrictive conditions of preferential use. If there is no indication on the Internet, consumers can use legal weapons to safeguard their rights and interests in the face of some additional additional conditions. Luo lawyer said.


    Lawyer Luo said that when buying some large items, you must consult lawyers or other relevant professionals to avoid unnecessary trouble. In addition, consumers should also pay attention to the professional level and after-sale service of businessmen. If the group purchase website has similar QQ groups or forums and other ways of communication, it will be more beneficial to understand the actual operation of the group buying network, and consumers can consider paying more attention to this information.


     


     

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