Significance And Requirement Of Quality Record Form Filling
1. Common problems and Countermeasures in the process of recording:
A record is a document that records the state of the process and the result of the process.
Quality Assurance
An important part of the system document.
The so-called state of the process mainly aims at the formation process of the product quality and the operation process of the system, while the process result refers to the degree of the operation effect of the system and the quality requirement of the product.
According to the above characteristics, records play an important role in the quality management system of an organization.
1. Common problems in the recording process:
(1) blindness: the setting of records, the purpose of design, and the unknown functions are not for management and improvement, but for checking.
(for example, when we fill in the quality report, we should record it in real time and make changes to check it).
(2) disorder: the setting of records, the randomness of design, the lack of systematic consideration, the filling of records, the confusion of custody and collection, and the unclear responsibility.
(3) dispersion: preservation, decentralized management, and no uniform provisions.
(4) pine: records are filled, pmitted, kept unlax, routine inspection is neglected, no requirements are met, no assessment is carried out, and the phenomenon of loss and alteration is serious.
(5) empty: there should be no space to fill in, lack of seriousness and legality.
(6) wrong: wrong words, unclear language, wrong filling.
For example, the word "soy" is written in the word "drum".
2, the design and compilation significance of records:
(1) the adequacy and necessity of recording: Records as basic and basic documents should reflect the process and results of product quality as well as the operation state and results of quality management system as far as possible.
For this reason, the organization should not only evaluate the adequacy of records, but also make sure that the original records are intact. At the same time, the necessity of each record should be evaluated and chosen one by one. It should be noted that the more records are not, the better the correct way is to choose only those necessary raw data as records.
(2) the truthfulness and accuracy of records: accurate and accurate records of quality information can provide reliable basis for the effective operation of the organization's quality management system and continuous improvement. Therefore, when determining the format and content of records, users should consider users' fill in convenience and ensure that the required quality information can be accurately obtained under the existing conditions.
Fill in the records should be practical and serious.
(3) standardization and standardization of records: we should try to adopt international, domestic or industrial standards, and refer to the successful experience of the advanced organizations so as to make the records more standardized and standardized. In the process of establishing quality management system, we should clean up the existing ones, abolish unnecessary records, modify the records that are not applicable, continue to use valuable and supplementary requirements, and make use of appropriate forms or charts and formats to stipulate and uniformly numbered the records according to requirements, so that the records of activities are more systematic and coordinated, and standardized management of records is achieved.
For the same activity, the record format should be fixed, and can not be changed arbitrarily, causing confusion. Even if it is necessary to modify, a unified time should be set to use the new form.
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3, record filling requirements and matters needing attention:
(1) recording pen requirements: recording pen can use pen, ball pen or signature pen, without using red pen, these pens can ensure that the records will never fade.
Pen must consider the durability and reliability of its handwriting.
(2) the primordial nature of records: keeping records on site and recording them faithfully; this is primordial.
Primitive is the first hand.
The primordial nature is the day of operation.
In order to be timely and real, it is not allowed to add a bit of water to make the record reliable.
Records keep their primordial nature, and can not be copied and duplicating, nor can they be decorated and decorated after the process is finished.
(3) the record is clear and accurate: the record is set up as a document to clarify the results of the quality management system or to provide evidence of the activities completed by the system. That is, the evidence must first be true. If it is to be true, the process must be carried out and the facts should be remembered accurately and clearly, and both the language and the wording should be standardized.
Not only can you see clearly, but also enable others to see clearly.
(4) handling of clerical errors: after filling in a record of a clerical error, do not scribble or scribble in the wrong place, or even cover it in black or use the dressing fluid to cover up. The correct way to handle the clerical error is to draw a horizontal line with the original pen and ink in the written word or data, and fill in the correct text and numeric value between the upper and lower lines of the pen fault.
(5) blank column filling: some records are in operation, all columns have no contents to fill in.
How to deal with it?
Blank columns can not be filled, the way to fill it out is to draw a horizontal line in the middle of the blank, which means that the recorder has been concerned about this column, but only if there is no content to fill in, it will be replaced by a horizontal line.
(6) signing requirements: records will contain various types of signatories, signed after work, accreditation, approval, approval, etc. These signatories are the embodiment of this principle, authority and relationship, and are indispensable parts of the record operation. Any signature should be signed with the full name and at the same time, as clear and easy as possible, and no surname or nameless surname is allowed.
4. Record management and control:
(1) identification of records: should have
Unique identifier
In order to facilitate archiving and retrieval, records should have category numbers and serial numbers.
The contents of the logo should include: the number of the quality management documents, the version number, the table number, the page number, the record form which does not identify or do not conform to the identification requirements are invalid forms.
(2) storage and preservation of records: records should be stored and kept in accordance with the requirements of archives.
The custody of records shall be the responsibility of a special person or a competent department, and the necessary safekeeping system shall be established. The safekeeping method shall be convenient for retrieval and access. The storage environment shall be suitable, reliable, dry, ventilated, and equipped with necessary shelves and boxes.
If there is no requirement outside the organization, the organization may make corresponding provisions according to the characteristics of different products and the requirements of the regulations. If the contract makes a request for records, the storage period shall be determined according to the requirements of the customers.
Generally speaking, the retention period of records is 2 years, the main records should be kept for 3 years, and important records should be kept for a long time.
(3) record retrieval: a quality activity often involves the contents and forms of a number of records. In order to avoid missing items, cataloging, cataloguing, guiding and path taking are easy to record and consult, so that a complete understanding of the record of the quality activity can be obtained.
For a project, after the contract or product realization process, we can consider setting up a general cataloguing and arranging according to the progress achieved by the product.
For items with more records and complicated quality activities, sub cataloguing can also be set up.
The records can be carried out by the competent department after being checked and accepted before filing. If the archival data are not complete, the Department responsible for filing and checking will have the right to refuse to accept it.
The record contains a lot of useful system operation evidence and original information. To play its role, it is necessary to use it to facilitate relevant departments and staff to find and record the access to computer management. It is a good practice to compile the electronic index, which can improve the efficiency of retrieval and access.
(4) disposition of records: records exceeding the prescribed retention period shall be processed uniformly. Important records containing confidential contents must be kept in the records of destruction.
Records must accurately record the formation process and final state of product quality, which truly reflects the operation and results of the quality management system process, process and activity, and confirms that the product meets the technical standard, contract, regulation requirements and customer expectations. It reflects whether the quality management system of the organization has been effectively operated, and whether the operation of the product, process and the whole system has met the expected requirements.
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Two. Fill in the quality record report:
Quality records are used to record process status and process results, which is the objective basis for quality assurance of enterprises, and provide basis for corrective and preventive measures, which is conducive to product identification and traceability.
The following items should be noted in the quality record:
1. the form must be completed in full and as detailed as possible. It can be described in accordance with the expression of "6W2H". All the contents listed should be clearly filled. If the contents cannot be crossed out by slash (/), especially the completion of the signature column, the full name should be written.
2. record requirements are accurate, clear, not scribble, and no scribble on the record at random. The same is true on the back. Special attention should be paid to checking the clarity of the final filling.
3. records must not be changed at random. The correct way to change is to first cross the wrong place with a horizontal line, then write the correct content beside it, and sign and write the date on the side.
It is noteworthy that:
(1) if the number is wrong, the whole number should be crossed out, and the number of erroneous digits in the number should not be scratched. For example, when 9002 is 9001, it should be 9002 instead of 9002.
(2) when signing, pay attention to writing the full name, not just write a word, or write a director, a manager, a gentleman, a miss, etc.
(3) write the full month date when completing the date, for example, the drafting date of the document can be written as 1/2.04 or 2004/2/1, 2004.2.1, etc. in February 1, 2004.
4. no use of correction fluid, no correction paper, no pencil, no red handwriting, especially signature.
Five
Record report
The date and serial number should be written to facilitate tracing and management.
Date filling should be written on the full day of the month, such as February 1, 2004; the filling of the serial number must be carried out according to the fixed numbering rules, and the filling place of the serial number is in the upper right corner of the report.
The numbering format recommended by the commodity inspection department is: year / month / serial number.
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