Netizens Question Seventy Percent Off Group Buying Shoes: Cheap But Not Good?

CONVERSE with a price of 265 yuan

Yesterday, the reporter contacted some netizens in Chengdu, Changsha, Shenzhen, Hebei and other places to investigate the matter.

A netizens

Is there a difference between shoes and counters?

The original 265 yuan CONVERSE classic canvas shoes, 79 yuan national mail, not only up to 70 percent off discount, but also enjoy the "advance compensation" and other safeguards.

At noon on August 14th, Mr. Jiang registered on the QQ group buying network and was attracted by this CONVERSE shoe group purchase project at the first glance.

As a loyal customer of CONVERSE shoes, he immediately paid for a pair of red canvas shoes.

The day before yesterday afternoon, he opened the shoe box delivered by the logistics company. "The glue in the box is very smelly."

He said, as a person who wore CONVERSE shoes for more than 10 years, he found that the canvas shoes he received were different from those bought in the special shop.

Secondly, the soles of the soles are slightly damaged, and the cutting is irregular.

Finally, there was only one small piece of paper in the shoebox, and there were fewer others in the shoe box.

Mr. Jiang said that after receiving the shoes, he immediately called the customer service phone call of the group buying website, but did not dial it.

He once again registered on the group buying website, but saw hundreds of netizens who participated in the group buying questioned the authenticity of the shoes. Some netizens even said "shoes are fake."

The day before yesterday afternoon, just after receiving the shoes, Mr. Jiang received the text message from the website: "respecting QQ group buying user: Hello! About CONVERSE shoes group purchase you bought before QQ group purchase, because of the problem of the delivery side of the partners.

After receiving the feedback, our company has been in the process of urgent verification.

Later, there will be someone to give you a reply and inconvenience to you.

In Mr. Jiang's view, such a message made him more puzzled.

"If there is no problem, how can we send text messages to us?" he said. The reason why shopping on the QQ group purchase is to go to the credibility of Tencent. If the shoes are really problematic, the group buying website should properly handle the problem of compensation.

Yesterday morning, the Chengdu Commercial Daily reporter entered the QQ group buying network. In the shoe pack area of the commodity group purchase, the CONVERSE shoes priced at 79 yuan had ended the group purchase in the afternoon of August 14th, and a total of 7739 people had successfully purchased it.

The product description shows that the original price of the shoes is 265 yuan, and the 70 percent off group purchase can save 186 yuan, and does not support the refund, enjoy the "official guarantee" and "advance payment".

The page also clearly stated that "this single is not invisible consumption, commitment goods is genuine, if there is a fake full refund 1 false 10".

Finally, two Advisory phones were posted on the page.

As of 1:30 yesterday afternoon, a total of 523 people commented on the group purchase.

In August 14th, netizens "New soul?" first said "fake, good taste, not authentic".

In August 15th, another netizen said, "it's not a genuine product. It has a lot of glue and odour."

In the next few days, netizens who reflected all kinds of shoes were in an endless stream.

According to the preliminary statistics, there are 364 comments on shoes which are seriously dissatisfied or fake, accounting for 69.5%, and 99 items are considered good.

The quality of products reflected mainly reflected in the following: the smell of goods is too large, the sealing of shoes is not good, the color deviation is large, the size is too large, the stitches are asymmetrical, the soles are too hard, no tag, no shoelaces, no warranty cards, no invoices, and the number of goods does not exist.

As of 5:47 p.m. yesterday, the comments on the page increased to 566, and the latest more than 10 commentaries agreed that "shoes are not genuine products".

"Refund is successful" without knowing it.

In addition to writing "bad reviews" on group buying websites, many netizens also set up QQ group.

As of 6 pm yesterday, a group of QQ groups called "QQ group buying fake CONVERSE rights group" has rapidly increased to 408 members.

In the hundreds of netizens around the country, the group buying incident was crowned "QQ group buying fake CONVERSE gate" spreading rapidly on the Internet. Many netizens who bought the CONVERSE shoes group purchase project said that if the shoes were really problematic, the group buying website should fulfill its promise to achieve "false 1 compensation 10".

Mr. Ni, the manager of "QQ group buying fake CONVERSE rights group", is a Shenzhen netizen.

Mr. Ni said he took part in the group purchase in the morning of August 14th, and felt very cost-effective at that time.

However, at 3 p.m. that afternoon, he received the news from the website that the shoes were out of stock.

Then, he bought 79 yuan of shoes and suddenly returned to his fortune pay account.

"This is what we call a mandatory refund, which is equivalent to that I didn't buy it."

Mr. Ni said he felt that the website was not handled properly and joined the "rights protection group" established by netizens on 15 days and served as an administrator.

In the meantime, he and netizens wrote the detailed process of "group buying door" and sent it to micro-blog. Soon, hundreds of netizens joined the group.

Mr. Ni said that although he had not received the shoes, he was "successful in refund", but according to the description of other netizens, he felt that such a large website would not deliberately sell fake products. It may be that the website was not strict enough in the audit product.

Another possibility is that shoes are genuine products, but they are "defective products" and there are some flaws in their quality.

Yesterday, reporters and Chengdu, Changsha, Shenzhen, Hebei and other places of some group buying netizens get in touch.

Many netizens questioned the authenticity of shoes and the subsequent handling of group buying websites.

A Hebei netizen said he had also encountered a "mandatory refund". He still had not received the goods after he bought shoes for four or five days. When he read the comment "fake", he called to ask whether the customer service could be refunded and get "no" reply.

But before the afternoon of the day before, he did not know the situation, the website did not receive goods, he did not return the money.

Yesterday, in the netizens' "rights group", netizens are still updating the latest progress of the incident. Some netizens said they had taken the shoes to the local CONVERSE counters for inspection, and others said they could receive a refund from the customer service phone.

B counters

The appearance is hard to distinguish true and false, but the number is too old.

Yesterday afternoon, Mr. Jiang bought the canvas shoes bought by the group to check the products of CONVERSE counters in Jin Lang sports (Shawan store).

"It can not be discerned from appearance."

Peng Jufen, a salesperson, said he had some high imitation shoes on the market, and it was hard to distinguish the true from the false.

In the counter, the samples with the same color of the group purchase CONVERSE shoes were placed. After careful comparison of the two shoes, the reporters found that the two shoes were almost the same in shoe box packaging and shoes appearance, with only slight differences.

The first is that the manufacturer marked on the shoe box of a special shoe is a company in Yangzhou. The group buying shoe is marked as a Guangzhou company, but the salesperson said that CONVERSE shoes have many manufacturers in the whole country. This is normal; secondly, there is a certificate in the group buying shoes.

Third: group buying soles are rough in workmanship than in special shoes, and some side seams are cut differently.

Peng Jufen also said that the number of CONVERSE shoes was 5: 1010071010071001101007110110100711021010071103.

1010071101 represents spring shoes in 2011, 1010071102 represents summer, and 1010071103 represents autumn. At present, the number of shoes in the same counter has reached 1010071103.

However, the production date of group buying shoes is June 30, 2011, and the number of goods purchased is still 101007 older.

Subsequently, the reporter also took the CONVERSE shoes to the CONVERSE counters in ZHENG Ke a lane to distinguish the authenticity. A salesperson said that careful observation can see the nuances, but still can not confirm whether the shoes are genuine, and the shoes of the counters are generally obtained by the agents in various places, which can ensure the authenticity of the goods.

On the package of canvas shoes bought by netizen group, the manufacturer is the Guangzhou Association rubber Limited company and the total distributor is Yu Sheng (Kunshan) Sporting Goods Co., Ltd.

Yesterday afternoon, reporters first contacted Yu Sheng (Kunshan) Sporting Goods Co., Ltd., a staff member of the company replied that the company was indeed the total distributor of CONVERSE, and the company signed a 10 year contract with the other party. But now, after the expiration of the contract, the company has not done CONVERSE. It may be that the old packaging has not been changed before it will continue to write Yu Sheng's name.

The reporter also called Guangzhou coda Rubber Co., Ltd., the company's front desk confirmed that the company was producing CONVERSE shoes, but due to the absence of the specific person in charge, it was unable to answer the relevant questions at present, and could not confirm the authenticity of the shoes.

On the website of group buying website, there are two telephone inquiries on the name of Xiamen sage Jie Trading Co. Ltd.

Netizens also reflected that the 400 customer service phone call of group buying website could not get through. The reporter tried to dial several times, and the other side kept prompting that "the operator was busy, unable to provide manual services".

C Tencent

Group buying organization has been asked.

Thorough investigation and proper handling

At 6 o'clock yesterday evening, in response to the netizens' Reflection on whether CONVERSE shoes issue was true, Tencent's Chengdu business daily sent an email reply: "after receiving reports from users, we have asked the group buying organizer to conduct a thorough investigation and deal with them as soon as possible."

Tencent stakeholders later said on the phone that the QQ group buying website is just providing a group buying platform, and does not sell goods specifically. As a group buying organizer, merchants must go through the relevant evaluation system through auditing before entering the platform.

According to some netizens, they said they had received a refund from the website. The person confirmed it, and said that it had been dealt with as soon as possible. However, due to the fact that she did not know the specific circumstances, she could not reply to the related questions such as "1 of the full refund for counterfeit goods, 10 for counterfeit goods".