Men 8 Thousand Buy Shoes And Wear &Nbsp In January.
These nearly 8000 yuan imported leather shoes have been worn out in less than a month.
Nearly eight thousand yuan.
leather shoes
Peeling in a month
Store explains: the shoes are designed for westerners and are not suitable for Orientals.
Mr. Gong of Nanning spent nearly 8000 yuan to buy a pair of imported leather shoes. But before he wore them for a month, his feet were wrinkled and peeled.
He went to the store to argue that the shoes were originally designed for westerners, not suitable for Orientals, and they had no quality problems. They could not return or exchange for Mr. Gong.
After many negotiations, the store finally relaxed in November 30th, indicating that it could replace him.
In September 14th this year, Mr. Gong came to a large Nanning.
Market
It cost 7950 yuan to buy a pair of imported leather shoes.
Shoes can be worn for less than a month, and there are serious wrinkles and peeling on the upper.
"I usually take the car instead of walking, and when I go out to socialize, I just want to wear these shoes. What's more, the shoes are made of calfskin, and the quality is so bad."
In November 29th, when Mr. Gong saw the reporter, he was carrying those leather shoes. He saw that there were more serious wrinkles on the vamp, and there were about two centimeters of desquamation at the wrinkles.
"The staff said that they should send their shoes to Shanghai headquarters for quality inspection, and promise 7 working days to give answers."
Unexpectedly, the answer was even more annoying to Mr. Gong.
"They say that the shoe itself does not have any quality problems, which is because the shoes are not very suitable for Orientals."
On the afternoon of November 29th, reporters and Mr. Gong came to the store together.
A staff member explained that generally speaking, the eastern instep is thicker than the westerners and the feet are wider. Therefore, some imported shoes are not very suitable for Orientals. When they are dressed, they are more prone to fold on the instep of their feet.
"Since these shoes are not suitable for Orientals, why do you sell these shoes in Nanning?"
For Mr. Gong's query, the other side did not answer.
"You just told me on the phone that there's no problem with the shoes. I want to see the written part of the quality inspection report, otherwise I can't believe you are sending it to me."
For Mr. Gong's request, the store staff first said that they could provide a copy of the quality inspection report.
Subsequently, a shop owner surnamed Yuan said that the quality inspection report belonged to the store's internal information and could not be shown to the outside world, even Mr. Gong himself could not see it.
"If you want to view this material, you can apply to our Shanghai headquarters."
Hearing this, Mr. Gong was so angry that he threw his shoes at the door of the shop and said he would burn it in public.
At this time, the store managers rushed to hear the story, appeased Mr. Gong and communicated with the store, but until 6:30 on the afternoon of 29, Mr. Gong left, and the store staff still refused to produce the quality inspection report.
On the morning of November 30th, the reporter contacted the telephone on the matter.
brand
Mr. Tan, head office of Shanghai headquarters.
He said that according to the company's internal management regulations, the test reports for customers' queries about products are internal information of the company and are not allowed to be announced. However, he will communicate with the Nanning branch to properly resolve the matter.
On the afternoon of 30 th, Mr. Gong received a phone call from the staff of the brand store and promised to exchange for him.
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