Small Sample To See Good Products Appear Faded Responsibility, Who Should Undertake Judicial Mediation Clear?
Textile City
Mr. Chen, a businessman in the East market, has undertaken a sample processing business of Mr. Kim. However, the finished product of the knitted fabric has gone faded. For this reason, Mr. Kim has asked for the return of goods, but Mr. Chen does not agree with him.
printing and dyeing
The factory had a dispute over the two sides and eventually asked for mediation in the light textile city judicial office.
This dispute came into being. About a month ago, Mr. Kim found Mr. Chen with a knitted fabric sample and asked Mr. Chen to organize 6 cloth for him.
At that time, the two agreed that the total cost of the cloth was 12 thousand yuan, and Mr. Kim had to pay a deposit of 2000 yuan first.
After two days, Mr. Chen informed Mr. Kim that the sample had already come out, so that Mr. Kim could go to check it.
Mr. Kim looks at the fabric of the sample.
Flower pattern
Basically meet the requirements, expressed recognition, so Mr. Chen assured the manufacturers to arrange production.
A week later, the cloth was ready, and Mr. Kim agreed to pay the bill as agreed. Neither side had any objection.
Unexpectedly, half a month later, Mr. Kim suddenly came to the door. He told Mr. Chen that during the process of making these fabrics into ready-made clothes, he found that the fabric had faded, so he had to suspend production and ask Mr. Chen to do so.
Return goods
Handle.
Mr. Chen refused to agree with Mr. Kim's request. He insisted that since Mr. Kim had checked the samples, he could only be held accountable by Mr. Kim and the printing and dyeing mill.
Mr. Kim said that at that time he only inspected the handle and pattern of the fabric. Fading was an inherent quality problem, and it could not be checked if he looked at it.
For this reason, the two sides insisted on each other and argued. Finally, they had to turn to the judiciary of the textile city.
In the mediation process, the staff of the judicial office of light textile city learned that Mr. Chen used the small sample of digital inkjet printing at that time, mainly to let the other party see whether the flower pattern meets the requirements, and later the organization production was processed in the printing and dyeing mill. The main reason for the fading was related to the dye and the lack of setting time.
After making clear the above reasons, the staff of the judicial office of light textile city think that the color fading is an internal quality problem, and it can be checked by the acceptance sample, but it should be held by Mr. Chen, who is in charge of production. Of course, Mr. Chen can ask the factory to bear the corresponding responsibility, instead of pushing the responsibility on to Mr. Kim.
In view of the fact that the matter has happened, in order to minimize the losses of the parties concerned, the staff suggested that Mr. Chen should reprocess the cloth and improve the performance of the fabrics through stereotypes and other finishing methods. If the problem of fading can not be avoided at that time, then the loss of Mr. Kim can only be compensated as appropriate.
Both sides accepted the result of such mediation.
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