The Express Industry Does Not Rush To Buy Online Shopping.

Christmas and new year's day just passed, followed by the Spring Festival.

When the online shopping market ushered in dense festivals, the problems such as express warehouse explosion and express mail delay came to the surface again.

In recent years, the Internet purchase and sale, known as the "home" economy, is becoming more and more popular. Major online businesses have launched promotional campaigns during the holidays to compete for market share.

However, the express industry which has always been characterized by convenience and speed is rather "not giving it power", which has led to the phenomenon of "congestion" in online shopping.

"It used to take three days to arrive, and now it takes five days. I don't know how these stores do it."

Harbin citizen Zhang Huiying said.

Zhang Huiying likes to buy things online. The purchase of skin care products is two days late, giving her a discount on online business.

In fact, there is no such thing as Ms. Zhang.

Consumers complain bitterness, and online sellers are also suffering.

After graduating from college, Huang Ling, who was engaged in clothing management in Taobao shop, said that because of the slow delivery of express companies, some buyers expressed their dissatisfaction, and some even complained.

The online shop was hit by a complaint of 2 points, and the 40 full shop will be shut down.

These shopkeepers are also very depressed, hoping that consumers will understand.

It is understood that the surge in business volume during the holiday season has resulted in inadequate pport capacity and inadequate manpower. After the arrival of the express, it was impossible to pick up the distribution quickly, which led directly to the slow down of logistics.

According to Zhong Tong Express staff Guo Zhongyou, the fourth quarter of the past year is the express industry's "spring pport period", there will be a sharp increase in the situation of goods shortage, delivery volume is two times more than usual.

Send more than 100 parcels every day. They often work overtime because of delivery, and they can't even eat lunch.

Even so, the package will not be delivered.

In addition, the irregular operation of some express industries has also affected the timeliness of logistics.

In order to gain more benefits, some express companies often undertake businesses far beyond their capabilities, and then subcontract them to smaller express companies.

These small courier companies are unable to undertake a large number of express business because of their small scale and lack of personnel, resulting in express congestion.

Hu Fei, deputy general manager of China Post Heilongjiang Express Logistics Co., Ltd., believes that to treat holiday congestion, we should enhance the access threshold of the express industry, avoid the price war of the express delivery companies, lower the service level, and standardize the order of the express delivery industry.

The state should also increase support for the logistics industry.