Leather Shoes Went Bad For 5 Days.

"Less than 7 days after the purchase of shoes, quality problems arise, but businesses refuse to repair with various reasons."

Recently, Mr. Wang told reporters.

Mr. Wang told reporters that 10 days ago, he bought a pair of leather shoes at a shop at Zhenxing Road, which spent more than 200 yuan.

5 days later, Mr. Wang found that the heel of shoes had cracks and other quality problems.

So he immediately sent the shoes to the shop and asked the merchants to give them repairs, but the merchants refused to repair them on the grounds that their shoes were dirty and smelly.

"At the time, the company promised to give free maintenance to the quality problems within 7 days. Now there are quality problems in less than 7 days, and businesses are refusing to repair with various reasons. There is no integrity at all."

Mr. Wang said angrily.

Subsequently, Mr. Wang reflected the matter to the municipal Consumer Council.

After understanding the situation, the staff of the city council said that, according to the relevant regulations, if the quality of the goods purchased by consumers is within 7 days, the operator should give maintenance, replacement or refund, and so on.

After mediation, merchants agreed to repair Mr. Wang's shoes.

In addition, the store also gave a VIP card to Mr. Wang.