Consumer Complaints First Fell &Nbsp; Internet Complaints Rose

Spring Festival consumption in Wuhan Environmental Science Improvements are being made. Wuhan's commerce and Industry Bureau released yesterday that the number of consumer complaints, complaints and reports declined for the first time in the past two years, with 1818 complaints, down 19.67%.

In commodity complaints, due to quality and price reasons, clothing Shoes and hats are still top of the list, with the highest increase in household appliances complaints, an increase of 80% over the same period, of which delivery complaints are outstanding; catering and lodging have risen to the top of service complaints.

Wuhan industry and Commerce Bureau related personages analysis said, Internet service complaints increased significantly. More complaints are still the network instability, the bandwidth is not up to standard, the commitment is difficult to perform, the after-sales service is not in time, and the service is not in place. charge Unreasonable and so on. During the Spring Festival, the shortage of operators after sale during the Spring Festival caused the emergency response to slow down, which was the main reason for a large number of complaints.