In The First Two Months Of This Year, Complaints About Clothing, Shoes And Hats Are Still At The Forefront Of Complaints.

There is always a problem with the fur of tens of thousands of yuan, and the shoes with constant faults are even more worrying.

How to protect your shoes and shoes?

According to the staff of the association, the complaints about clothing, shoes and hats are still at the forefront of complaints in the first two months of this year.

The problem is mainly concentrated on 3 aspects: clothing There is no corresponding "three package" provision, and there is no legal basis for mediation disputes. At present, there are many different fabrics sold on the market, and clothing inspection still has some difficulties, coupled with high inspection fees, which makes it difficult for consumers to defend their rights. Footwear consumption reflects the most quality problems, for example, during the warranty period, shoes are opened and opened, broken, fallen, and irregular wrinkles on the vamp.

The fur coats of 20 000 yuan will be opened more than half a month.

In January 29th, Ms. Li spent 16500 yuan on a brand fur coat.

"Less than half a month, the right side of the armpit will open." Miss Li is very distressed. In February 16th, she found a business, merchants said this is a normal phenomenon, suture.

In February 27th, clothes were opened elsewhere, and Mrs. Lee looked carefully, but on the two sleeves of the dress, there were 10 different sizes.

Ms. Lee asked the merchant to change one, but the merchant said it was leather. Make The nail holes left in the process are normal and can not be changed.

In February 28th, Ms. Li complained to the City Consumers Association that under the coordination of the municipal Consumers Association, the merchants changed clothes for Ms. Li.

It is understood that in the first two months of this year, two cases of fur were complained by the Consumers Association, and 3 cases of fur were complained by the Consumers Association. There are more cases that have not been resolved through consultation with consumers.

It is best not to buy a hint without a Chinese logo.

Consumers Association staff said that according to the relevant provisions of the state, the merchants who sell fur must fulfill the three package requirements. The sale of imported or exported leather clothing must be issued by the Heilongjiang import and export commodity inspection agency.

If there is no Chinese factory name, factory site and product qualification certificate, consumers should not buy it.

The three package period for leather goods is 1 years, counting from the date of sale. The three package period of the replacement is calculated from the date of return, and the three pack period does not include the time of repair and repair.

In addition, due to improper selection of consumers and other reasons not applicable, as long as it remains the same, within 7 days after the purchase, the seller should replace the consumer.

Three hundred pieces of famous brand sneakers break the bottom in less than a month.

Ms. Lee bought a pair of brand sneakers at the mall, and within a month, a stitch of up to 10 centimeters had been broken in the upper and sole of the shoe.

Ms. Lee found a businessman asking for a return, and businessmen returned their shoes to after-sale.

The reply given after the sale is Ms. Li's feet fat, wear these shoes tight, the shoe is strong, so there is a crack in the shoe.

The employees of Longfeng District Association of consumers have uncovered the sophistry of businessmen on the spot: can consumers buy a pair of shoes that are not fit for their shoes? The explanation after sale is totally unreasonable. Judging from the use of shoes, the degree of attrition is very slight, which means that consumers do not wear shoes to do high-intensity exercise, and there is no argument of force. The fabric inside the shoe can not withstand the force of normal walking, indicating that it has quality problems.

Under the mediation of consumers' Association, merchants returned money to Ms. Lee in full.

Consumer tips price different three packages Regulations difference

The price of shoes is different, and the time limit for carrying out the three packages is also different. The leather shoes or the imitation leather shoes with a price of more than 100 yuan are guaranteed for 3 months. Rubber shoes, cloth shoes, children's shoes or imitation leather shoes priced below 100 yuan are 1 months; other footwear commodities are executed according to the same standards.

Any quality problem of shoes worth more than 300 yuan within 10 days can be replaced.

On the product packaging, the factory name, factory site, and shoes without product qualification certificate are not marked in Chinese. No matter whether they are crossed or not, during the three package period, the sellers should return the goods as long as the consumers want to return them.

Discounted stores and consumers' self repaired shoes are not in the range of three bags.

The long brand down jacket of famous brand wears silk for 12 days.

In the third year of the lunar new year, Mr. Wang's daughter bought a long yellow down jacket in a brand store, and wore it for 12 days.

Mr. Wang found the shop. The salesman said that it had been more than half a month and could only be repaired. Mr. Wang has also found the after-sale Department of the shopping mall, and the answer is that consumers and businesses negotiate and resolve it by themselves.

Finally, Mr. Wang got in touch with the manufacturer. After many times of communication, the manufacturer appointed Harbin branch as Mr. Wang to return his clothes.

Consumption suggests that nanomaterials, infrared rays and self heating are mostly Mongolian.

The consumer association suggests that "two look and one pick" should be used to buy down garments. Look at the amount of cashmere. Some down clothing marked "nano, self heating......" Such advertisements are mostly exaggerated publicity. Whether it's warm or not depends mainly on the amount of cashmere. Two look at the fabric. Coated fabrics are easy to frother, discolor and paint, and such complaints are the most difficult to identify. Three choose stores. The same brand clothing in the three packages of shopping malls are different. If the down jacket is defective, consumers should not repair it at will. Breaking the original goods will cause difficulties in claims.