PRADA Ranks First In The List Of Complaints On Big Fashion Brands.
PRADA ranks first in the list of complaints on big fashion brands.
world
Luxury goods
Association statistics, from March 15, 2011 to March 15, 2012, received a total of 3756 luxury brands after sales complaints, of which Prada occupies the top complaint list, followed by Chanel and Louis Weedon.
According to the category, most international complaints accounted for 46.5% of the total complaints.
In the whole complaint, only 16.2% of the respondents have responded satisfactorily or have been resolved. Most of the complainants are dissatisfied with after-sales service and attitude and need to be improved.
Double standards for luxury brands in China
The report shows that international
Luxury goods
The after-sales service of the card is double standard and differentiated from the place of purchase, Europe.
Luxury goods
Most of the standards for handling complaints against consumers will be resolved in time. Only in the most consuming Chinese market in the world, the performance of luxury brands is not fully satisfied with consumers. The average number of post-sale complainants per year in the same luxury brand in China is more than 65%.
The World Luxury Association believes that the factors that cause the above situation are specific Chinese phenomena, such as the low cost of developing the business market in China, the fast speed of brand opening, the neglect of training and management of sales service teams, and the low quality of some brands in China.
38
brand
Confirmed unauthorized sale
According to the report, as of March 15, 2012, 38 international luxury brands confirmed to the World Luxury Association that no internet websites were authorized to sell their products in China.
These ones here
brand
They include Hermes, Chanel, Louis Weedon, Kristen - Dior, Ferragamo, Versace, Prada, Patek Philippe, Vacheron Constantin, Vacheron Constantin, cable, Lei Ni Ni,
These brands indicate that goods not sold by the Internet are not inspecting and warranty.
- Related reading
Hermes Launched The World'S Most Expensive Handbag &Nbsp, Priced At $1 Million 900 Thousand.
|
Check The Ten Big Quality "Pit Father" Events Of International Big Brands (Part Two)
|
- Fashion shoes | Air Max 270 React Shoes New Lake Water Green Color Release, A Strong Sense Of The Future
- Fashion brand | MEDICOM TOY X Sesame Street 2019 Joint Aymo BE@RBRICK Doll Opens Pre Sale
- Fashion brand | PSALTER Poetry 2020 Spring And Summer Milan Fashion Week, Exploring The Beauty Of Paper Dance
- Collocation | It Is Beautiful To Wear And Wear In Autumn.
- Management treasure | How Do You Manage Women'S Wear Franchises?
- Commercial treasure | Novice Business Women'S Clothing Stores To Get Goods Skills Must Pay Attention To These Places.
- Business School | What Brands Of Women'S Clothing Brands Do You Have?
- Fashion shoes | James'S Company Uninterrupted X Nike Joint Air Force 1 Shoes Release
- Industry Overview | China'S Domestic Textile Exports Grew Sharply In July, Reversing Negative Growth.
- Industry Overview | Waste Textiles Exceed 20 Million Tons Per Year, Recycling "Dig Treasure" To Break Through The Bottleneck Of Reuse.
- Research Shows That The Brand Clothing Of Mei University Will Occupy The First Place In The Sporting Goods Market.
- Heritage Of Beauty: Van Cleef & Arpels Memorial Essence Exhibition Will Open Soon
- Check Out The Ladies' Favorite Series Of Watches.
- The Reshuffle Of China'S Sports Industry Has Started.
- Lining Layoffs, Jordan Trademark Case &Nbsp; Sports Shoes And Clothing Enterprises "Shuffle" Is A Foregone Conclusion.
- The Central Bank's Monetary Policy Should Be Moderately Relaxed.
- Johnson Brand Fraud Marketing Lawsuit Failed
- Yifu Lin: The Future Of China's Growth
- Jinjiang Sports Shoes Enterprises Are Accustomed To "Sports Stars + Advertising Bombing".
- Clothing Discount Was Actually "Sealed" &Nbsp; Netizens Called "Rape Consumers".