Wu Zhongyi Consumers Were Deliberately Damaged Leather Shoes Claim To Be Seen Through
A consumer bought a pair of men's leather shoes worth 486 yuan in a shopping mall in Litong District. In less than a month, the shoes had been damaged for two times because of their own reasons, and the dealers handled them.
The third time when the vamp appeared to break, the consumer demanded a refund from the merchant.
Businessmen believe that the breakage of vamp is caused by human factors, but consumers always insist on the quality problem of leather shoes. In March 14th, the dealer reluctantly turned to the business department for help.
After receiving the call, the law enforcement officers of Wuzhong City Industrial and commercial bureau contacted consumers and dealers to understand the situation.
According to businessmen, consumers have a fat body and a wide foot board. When purchasing leather shoes, the salesperson told consumers that the leather shoes had a thin version, suggesting that they should choose the styles and models suitable for their feet.
But consumers said they wanted to buy this pair of leather shoes.
Ten days later, the consumer found the dealer said that both sides of the leather shoes were all open at the tie line, and the dealer immediately carried on the suture treatment.
Four days later, the consumer found the dealer again, saying that both sides of the shoe were all broken and required to change shoes. The dealer would return the shoes to the factory for processing.
In March 11th, consumers once again found dealers saying that one of them had a pect phenomenon and demanded a full refund.
However, businessmen believe that the cross section marks of the leather shoes are quite regular, which are quite different from those of the normal section. They are split by artificial knives and can not be refunded.
After knowing the situation, the law enforcement officers inspected the leather shoes on the cross section and found that there was a big difference between the leather shoes and the normal leather shoes.
After law enforcement officers conscientiously explain laws and regulations, after questioning, consumers admit that they are slicing away with a knife.
The consumer said that it was mainly because the leather shoes were rather uncomfortable in their version, but they wanted to wear them any more. But because of the higher price of leather shoes, they thought of this method.
Originally wanted to muddle through, only to be discovered by law enforcement officers.
After understanding this situation, the law enforcement officers criticized the consumer seriously, and the consumers apologized to the dealer on the spot.
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