799 Yuan Of New Shoes Wear BELLE For A Day.

Ms. Wei of Qingdao bought a pair of BELLE 799 yuan in development zone the other day. Sandals But after a day's wear, he broke his skin. BELLE counters believe that the broken leather of sandals waterproof table is caused by improper wearing of Ms. Wei, and can not be changed according to the three package requirements. The warranty only agrees with Wei Yuan's compensation of 50 yuan. But BELLE counters also revealed that the sole of this shoe is fragile, and this year, "some shoes are easy to open."

Broke the news: BELLE sandals wear leather in a day.

Wewei told world wide web Qingdao channel reporter that in the evening of July 19th, she bought a pair of sandals at the BELLE counter of Liqun Tai Tai shopping plaza in Qingdao development zone. The original price of the shoes was 799 yuan, while Wei Wei was promoting it at the time of purchase, with a discount price of 329 yuan. When she was off duty in July 20th, Ms Wei discovered that the sandals had just worn her skin for a day. On the 21 day, Ms. Wei came to the BELLE counter with her shoes and asked for a refund. However, she was told that the breakage of the shoes was caused by human factors and was not a quality problem, so it was not within the scope of the three package. However, under the repeated insistence of Ms. Wei, the staff reluctantly promised to withdraw 50 yuan, and was responsible for repairing shoes.

But Ms. Wei did not agree with the result. "I bought shoes with a price of 799 yuan, although the discount price was 329 yuan later, but the price of sandals was discounted and the quality could not be discounted." Wei said that she was wearing a normal dress, and only wore a pair of sandals for a day. The quality of sandals was obviously not equal to the price. Finally, Ms. Wei stressed, "I checked the Internet, and many netizens reflected that the shoes of BELLE had broken skin. This shows that I am not an example."

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Investigation: BELLE's new shoe breakage is not a case

According to Ms. Wei, through Baidu index, BELLE "Broken", "broken skin" and other keywords, and indeed search out a number of relevant information, confirmed Ms. Wei's argument. The netizen, entitled "crayon bean", said, "BELLE's new shoes have just been broken, and friends of colleagues and colleagues have suffered losses. Online search has also found many posts about the quality of BELLE shoes."

A netizen named "2009 who has never seen the ancients" is also reflected on the Internet. He bought a pair of leather shoes in BELLE's cabinet and began to peel the shoes in less than a month. The netizen named "aida2009" replied that he bought a pair of leather shoes of 500 yuan, and after a few days, he broke the skin of his shoes.

Businessman: sole texture is fragile, consumers are improper.

Reporters contacted Qingdao Development Zone Liqun rite shopping mall BELLE counters staff, the staff told the world wide web Qingdao channel reporter, Ms. Wei's sandals "a look is walking accidentally knocked, is man-made damage, not within the scope of three bags." The staff said that the leather around the soles was leather, very fragile, and could not be hard to touch, so be careful when you wear them.

For the reflection of the quality problem of BELLE sandals on the Internet, the staff members said they did not know, but they said, "this year's shoes do not know what is going on, and the sole of some products is easy to open." The staff said that Ms. Wei's shoes were not in the range of the opening glue. "So far, this lady has only broken the skin."

Later, the reporter gave the explanation of the staff to Wei. Wei said, "if salesmen think sandals are fragile, they should be careful when they walk. When I bought them, should the salesmen give me a good reminder?" but the staff did not give the instructions they should have.

Industry and Commerce Bureau: quality supervision department can be identified.

Subsequently, the reporter consulted the Qingdao industry and Commerce Bureau. The staff told reporters that discount goods can enjoy three packages of services. In response to Ms. Wei's situation, the staff suggested that she could go to the merchant first. If the merchant admitted that it was a quality problem, consumers could enjoy 7 days' return and 15 days' replacement service; if the businessman thought it was human caused damage, he would not have to bear the responsibility.

If consumers feel that the quality of sandals is indeed the reason, then they can go to the Quality Supervision Bureau for identification. After the appraisal is completed, consumers will be able to claim as long as they prove to be of quality. business Return or replace.