Adidas Shoes Let Me Run Leg.
The purchase of Adidas sneakers, because the shoe size is too small to wear, and in the process of replacement is difficult, resulting in more than a month has not solved the problem.
"It is too much for Adidas to treat consumers like this as an internationally famous brand."
Recently, Miss Lu complained to the newspaper.
According to Miss Lu, in February 3, 2008, she spent 336 yuan to buy a pair of men's shoes for her husband in Xinjiekou's Nanjing square. Because her husband was not there, Miss Lu could not confirm the code number of the shoes, so she guessed that she had taken a pair of 41 yards.
At that time, she negotiated with the salesperson. If she found the wrong code at home, she could change the code number.
After going home to try it on, it was found that the shoe size was really small. Then she took her shoes to go to De Ji square to prepare for the replacement of the large code number.
So she asked the staff of the square to ask for a change of shoes, and was told to wait until the decoration was finished before she could change her shoes.
"Shortly after decorating the Deji square, when I went to the dekey square again to change my shoes, I found out that the Adidas store had already been withdrawn."
Miss Lu told reporters that she then found the person in charge of the German square, and was informed of the person in charge of the shop that he could pfer to the Adidas counter of Dayang department store.
But the next thing she could not accept was that the salesperson of the ADI cabinet told her that the shoes she had bought were out of stock, so that she could choose other commodities of ADI.
In desperation, she had to abandon her shoes and pick up a woman's T-shirt. When she checked out, she was told that she had to pay a portion of the cost of her shoes. That is to say, 336 of the shoes she bought were now worth only 288 yuan, and the T-shirts she chose should be extra money.
After receiving complaints from Miss Lu, the reporter contacted Adidas Shanghai branch.
Miss Luo, a customer service department, told reporters after understanding the relevant circumstances that the department store did not pay depreciation fees to consumers, but the two sides may have different understanding.
When Miss Lu put forward the request for replacement, the department store did not have the stock of this type of shoes, but there was a sample of other styles of shoes. Because the color of the sample shoes was a little faded, the price was lower. Maybe it is for this reason that the consumers are wrong.
Miss Luo finally said that she had contacted the consumer and told her the phone number and address of another Adidas dealer in Nanjing. Miss Lu could choose a pair of shoes that were equivalent or larger than the original price in the dealer.
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