Children'S Sandals Worth 59 Yuan Were Returned And Replaced For Three Times, But Still "The Glue Fell Off"

In the middle of July, Ms. Rongcheng Zhang gave her daughter a visit Shoe shop I bought a pair of new sandals for 59 yuan, and the soles fell off after only a few days of wearing them. After finding the shopkeeper, the shopkeeper readily changed a pair of new shoes of the same style for Ms. Zhang. But the same thing happened again a few days later, and the shopkeeper changed a pair for Ms. Zhang. A few days later, the third pair of new shoes fell off again. This time, the shopkeeper didn't change them. He only gave Ms. Zhang a small bottle of 502 glue to stick them on herself, but the soles fell off after wearing them for a few days. Ms. Zhang lost confidence in this sandal and asked for a return. However, the shopkeeper refused to return the sandal because the "three guarantees" period had passed and only agreed to return it to the factory for repair.

The staff of the Consumer Association saw that the receipt in Ms. Zhang's hand had been changed every time after a month and a half since the day of complaint new shoes I didn't ask for a new ticket after that. Therefore, based on this date, the "three guarantees" period has indeed passed, and the merchants have reason not to return the goods.

In recent years, every summer , sandals Complaints gradually increased. Here, the Consumer Association reminds consumers that they must ask for a shopping receipt when buying goods. In the case of Ms. Zhang, every time you change shoes, you need to ask for a new receipt, or ask the seller to indicate the date of changing shoes on the first shopping receipt, so as to better protect your legal rights and interests in the future.