The Replacement Of Customers In The Three Package Period Of The Company Has To Bear 30% Depreciation Fees.
After nearly 3 hours of disagreement, Mr Tung made concessions and agreed to take 30% of the depreciation fee.
In the end, Mr. Tung took off his leather shoes and returned the 230 yuan cash back from the shop.
He spent 329 yuan on a pair of men's leather shoes, which he thought would be waterproof on rainy days. But after he bought his home, he didn't wear it for a whole day, and his shoes were flooded.
When finding the retailer of the casino, he refused to replace it on the grounds that it was not a quality problem.
On the evening of June 12th, Mr Tung saw a men's leather shoes at the huixintiandi store in the port of the casino. "The original price of the leather shoes is 658 yuan, and now it is half price 329 yuan.
And waterproof and deodorant. "
The salesperson of the store recommended to Mr. Dong very much.
But when Mr. Dong wore these shoes on rainy days, he found that his shoes were flooded.
He looked at the warranty card and consulted the manufacturer on the phone. He learned that in 7 days, Mr. Tung would arrive at the new world store in the afternoon of 17:30 on the last day of the three pack, asking the merchant to replace a pair of leather shoes.
In this regard, the store's surnamed Lu manager and the store's female shopkeeper all said that water intake is not a quality problem, not in the "three pack" range.
"We usually ask salesmen to tell consumers that they can't wear them on rainy days when they sell," he said. "If the salesmen promised that they could wear them in rainy days, they should be held responsible by the salesmen."
After being refused to replace, Mr. Tung asked for a full refund.
The store manager said he had to pay 30% of the depreciation fee.
After nearly 3 hours of disagreement, Mr Tung agreed to take 30% of the depreciation fee and barefoot back to the store for 230 yuan in cash.
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