New Shoes Wear Glue In Three Days. Can They Be Retreated?

I surnamed money. I bought a pair of shoes not long ago, and I put on glue in three days.

I hope Tang Mei can help solve this problem.

In July 10th, I bought a pair of Rebecca sandals at the downtown run shopping mall and gave them a discount.

After wearing it for only three days, the heads of both shoes were open, and they wanted to go to the mall immediately, but they were delayed because they wanted to travel.

On the 20 day, I asked the store to ask for a refund. They said they could only repair it.

After consultation, they promised to replace me if there were any other places.

But I only promised to change the gel in the original place, and I only promised it orally.

I believe in the reputation of the mall and bought that brand of shoes. I didn't expect to wear glue in three days.

If I have to glue again next time, do I have to run around to repair shoes? How many days can I wear this summer?

Tang Mei survey: after receiving Ms. Qian's complaint, the reporter immediately contacted the responsible person of run and shopping center.

The other side said that if it is the quality problem of shoes, it can be changed in 7 days.

But Ms. Qian's shoes are only small in size, and they are already 10 days away from the day of the invoice, so they are not in the swap area.

The solution of the commercial building is to help Ms. Qian to fix the shoes first, and mark it on the warranty slip, if the shoes are re opened, then deal with them properly or help the ladies to change them.

In this case, the reporter consulted the relevant people of the municipal consumer protection committee.

The other said that in accordance with the relevant provisions of the three package of national footwear, during the three package period, if the footwear broke off, broke off the bottom, dropped off the skin, and seriously desquamated, the consumers could enjoy the policy of refund and refund, and the merchants should return the goods according to the original sales price.

If there are other quality problems such as opening, opening and dropping of shoes, it is free for consumers to repair.

The person also reminds consumers that the calculation of the validity period is based on the purchase certificate issued by the footwear, not the customer wearing time.

Therefore, the purchase of goods once problems arise, it is necessary to contact with merchants or manufacturers in a timely manner.

If necessary, it will be reflected to the relevant departments.