Taobao Bought Shoes Refund, Refused To Complain, No Fruit, Harassment

< p > Ms. Su of Changchun bought a double a href= "http://www.91se91.com/news/index_x.asp" > shoes < /a > in a shop at Taobao. There was a serious quality problem. She complained to the customer service of the website and asked for a refund.

However, it never occurred to me that complaints caused trouble to them. For two days in a row, a harassing phone call was received at two or three a.m. every day, and the person who telephoned threatened that she would not be able to live in the future.

< /p >

< p > July 9th, Miss Su saw a shoe in a shop of Taobao. Nicknamed "Purple Yu court 888", the seller said that the shoes were purchased from the counter, and the shopping tickets were paid on the webpage.

The price of the shoe is 174.4 yuan and it is much cheaper than the counter. She took the shoes on the same day.

During the paction, she left her home address and her mother's cell phone number. Ms. Su said, "my mother is at home, can help me pack the parcel, so I leave her telephone call."

< /p >

A week after P, she received the payment from her shoes.

In July 17th, when she put on her new shoes, though it was a little strange, she found nothing wrong.

On the second day, she went to the Expo. It was raining. She just got off the bus and found the soles opened.

Barely insisted on walking to the house and carefully looking at the shoes. It was discovered that most of the soles were made of paper shells, and the bottom of the two pairs of shoes and the rest of the shoes were all stripped away.

< /p >

Ms. P hurried to the Internet, opened the website and found that the shop was closed, and the web page could be opened, but there was no treasure in it.

She wants to contact "Purple Yu court 888", but the Ali Wangwang of the other side has never been on line.

< /p >

< p > July 19th at 16, but she had no choice but to complain to Taobao customer service staff.

The customer service staff asks her to apply for a refund first according to the process. If the seller does not appear within the specified time, the refund will be automatically returned to the buyer's account.

< /p >

Ms. P applied for a refund on the Internet, and uploaded the photos of shoes broken to the Internet. Since then, she has been waiting. Every day, she has to go online to see if the seller has processed it. Until seventh days later, when the deadline is reached, the seller just refused her request for return, but she did not contact Ms. su.

< /p >

< p > she contacted the customer service staff of Taobao, and the seller agreed to return the product under the coordination of customer service personnel.

In July 27th, Miss Su sent the shoes back to the seller according to the shipment. After three days, the seller signed the parcel, but he did not give it back.

< /p >

< p > because the family has relatives in the field, Ms Su's mother's cell phone will not turn off at night, for fear of anyone having something urgent to find.

< /p >

< p > July 5th at 2 a.m. 2 minutes, the mother's phone rang suddenly.

When she heard her mother answering the phone in the living room, she came out and saw that the old man's face was white. He kept asking the other person, "who are you?"

Miss Su's mother was in her sixties and had heart disease. She was very anxious when she received the phone call in the middle of the night.

< /p >

< p > she found the IP address of the call, and found it was the number of "a href=" http://www.91se91.com/news/index_p.asp > Jiangsu < /a > Suzhou, but she had no friends and relatives there. Miss Su suddenly thought that the seller who complained about her shoes was Jiangsu Suzhou.

Miss Su called back and forth, and then she didn't wait for her to speak. The other person opened her mouth and swore, and threatened her, "I call every day, you never want to live in peace."

"Aren't you Zhao Xiaoshuang (the seller's name)?" the other party heard Mrs. Su's sentence suddenly and hung up the phone.

That night, Mrs Su and her mother were too angry to sleep.

< /p >

< p > it was thought that the matter was over. I did not want to beat the number at 3 a.m. 1 minutes in the morning of August 6th. When Miss Su refused to listen, he beat again and refused five or six times.

< /p >

On the night of P, the old man's heart disease was hit by gas. Yesterday, Miss Su did not work to take care of her mother.

< /p >

"P", "I told the story to the media, I want to tell others that when shopping online, we must be cautious and try to choose reputable businesses, not to leave more personal information."

< /p >

< p > in accordance with the telephone number provided by Zhao, the reporter did not turn on the phone.

< /p >